FV By Serain Residences

Location was good.

Bathroom was heavily water damaged and stunk. Was concerned about mould in timber after watching water from the shower run out the skirting boards. Shower flooded everytime I used it. Sink tap leaked everytime I used it. Overall wasn't that clean and didn't compare to the pictures listed.

Great location and view

Happy overall

Check in process is horrendous. You need to collect keys from a 24/7 convenience store down the road. Upon checking in, there was tissue paper on floor, the lounge was untidy, the table hadn’t been wiped down, there were crumbs and drink stains on the table. The bed had been slept in, stains on the pillow cases, hair all over the bed.

The view, the room and the gym

I did not like haveing to go across the road to get my key and return it across the road in the rain.

Great location

We have stayed before under the actual motel and it was amazing and had car parking however this one is a privately owned unit 😔 had to pick up and return keys from lock box from convenience store, reception won’t assist as it is privately owned, there is no car parking and we couldn’t get any parking close as we have a land cruiser and it wouldn’t fit in any of the secure parking spaces

The rooms were not clean and were so dingy.

The rooms were not clean and were so dingy.