FV By Serain Residences

It was close to where we had to be. The beds were just 2 foam single ensembles put together, but fairly comfortable.

The biggest issue was an unexpected $135 cleaning fee, which I was not aware of when I booked. My stay was disappointing overall. The listing was advertised at $343 with everything included, but after booking I discovered additional costs that were never made clear. This pushed our $343 booking to $478.04!!!! There was no car parking available, and I wasn’t allowed to leave my bags with reception, which made arrival and check-in inconvenient. Check-in was at 3pm, and the accommodation was actually an Airbnb than a hotel, which wasn’t disclosed. You are also not allowed to eat curry inside the unit, which was an odd and inconvenient restriction. They really need to make it way more obvious that its run by AirBNB and , the host cant refund or help you and theres no way to contact support at booking.com The unit itself felt poorly maintained. The walls are covered with damage and poorly patched-up and the space lacked any touches that made it feel welcoming. Because another building is extremely close, the curtains had to stay closed most of the time for privacy, as you can see directly into other units. The air conditioner in the main room made a constant loud buzzing noise, which was very disruptive. Overall, the unexpected cleaning fee, lack of parking, food restrictions, limited privacy, and general maintenance issues made the stay fall far below what was advertised.

Great location, big apartment for a short stay

It wasn't spotless, but it was acceptable, beds and linens are showing their age.

The views and the facilities

Apparement spacieux et moderne tout équipé avec une belle piscine sur le toit.

La propriété laisse à désirer… pot de sauce dans le canapé, cheveux et poiles dans la salle bain… Concernant le couchage de vrais draps, une vraie housse de couette serait appréciable et non pas des draps mis à la vite …

Nothing

The description of the apartment was a complete shame, there was no double bed, it was two damaged singles squeezed together. The bath room tap had barely any water pressure, the fridge was stuck in a board with the opening on the opposing side to the fridge door. Louge and dinning furniture was crap, I've seen more and better quality furniture in a caravan. The building appear to be full of young pissed party goers and backpackers, the foyer was the only level airconditioned, when get out the lift to your level all you smell is moldy carpet and thick humid air. They should advertise this place for pet stay not people.

Limpísimo, cómodo y correcto , repetiré

El check in es una pesadilla, no existe personal, no hay nadie, tienes que ir a una tienda , si llevas 24 horas de viaje es demasiado duro

Ridiculous low bed and terrible mattress. Uncomfortable couch and not even 1 cushion