Hotel Shelley

Merci à Lytsie pour la qualité de son accueil et sa bonne humeur!

The Hotel was unable to process two Mastercard credit cards that worked perfectly well with car rental at Miami Airport. Worked well with local taxi services and all shops. These cards are good for a daily limit of at least 10 000 USD and the hotel was unable to draw a 100USD securty deposit for an already fully paid room. Paying the deposit in cash was also refused, so that we were forced to find another hotel where the credit card of course worked .My impression is that reception and accounting of that hotel is well below international standards.

Not bad for a motel. Reception needs to improve and be more hospitable. They also need to allow previous, past, and present customers to use the restroom when necessary. You don't want to be the cause of someone having to go potty and because no one would let him or her go, they had a normal potty accident. Not to be confused with incontinence because there is a difference. It's like a teacher not allowing their students to go potty, sooner or later they have to go. Management and receptionist at the Shelley are both to blame as well as Chesterfield. This is a motel and their prices fluctuate between $50 to more than a $100. Too much.

Great customer service also there is security there at nights so to sum it up it’s pretty safe there.

Everything is just fine, there is nothing not to like!!!