The Watergate Hotel

I came here after a flood force me from my home in Washington, less than a mile away. I’ve never been here before, and did not choose it. They were running a deal and another hotel was the same price. It’s on one of the most beautiful parkways on the East Coast. Rock Creek Park is under appreciated park. If you were, the Potomac is probably the most talked about thing. Everyone who comes takes pictures. The staff here is first rate professional. I like polite, but I like genuine, meaning, don’t give me the plate answer give me the actual answer. Staff is full of people from all over the world. And being Washingtonian makes me feel at home. I’m gonna throw some names out, because I think it’s important to recognize the people who make a difference. And all of these people I have made a difference in my stay in many different ways. Judit. Jessica, Max, Moses, DJ, Anteneh who really puts up with me and us genuine, Danya, Da’Ron. Hugo I hope your vacation is good! Thanks for making me feel at home. The beds are comfortable and clean Oh, and the views are good. lol

I arrived here after booking on Expedia. Cheapest room. Fled my home from catastrophic flood. Was woken by construction, but I am not on vacation, this is not a business trip. I needed sleep. I had fled my home was exhausted. Furthermore, I explained this, and immediately was moved to another room. Jennifer and Anteneh and Danya helped make the move very easy. Antenenh Has been remarkable over and over. Jessica just keeps helping. So this place is full of very helpful people. Max, De'Ron and especially Judir, have been more helpful, in more ways, then I can express here. There are a few people Like David and so many names I don't remember that I want them to know I am thankful for their good work. I had to give a 4 on sleep quality given I was woken up and moved. But Sleep Quality is great. The beds are comfortable and clean. The staff is hardworking and kind and full of wonderful characters. I never considered a stay here, but as a local I'll be sending friends here.

Love this hotel with the wonderful amenities, this was a wonderful birthday. The hotel was breathtaking very clean very fancy. Overall a 10/10. We thought we had a balcony in our suite but it wasn’t available. Overall still a wonderful experience. Thank you for my birthday cake

Front desk guy was so accommodating! The star of the show is truly the indoor pool in the spa area. 10/10 highly recommended!

Disappointing stay for something that’s ranked a 5 star hotel. Stayed in river view suite with balcony. Terrible night sleep- poor quality mattress could feel plastic through sheets. Old stains on furniture were so gross. Bathroom smelled like cigarettes. Ended up leaving a day early.

Everything here screams upscale. From the reception, to the room service, to the restaurant. Everything is done with care. My only complaint but probably only relates to me is that I run typically hot so I am able to go walk around outside in 30 degree weather in the middle of winter which makes my room unbearably hot for me to sleep in since I think the whole hotel has the heat on so me trying to cool my room down to the upper 60's felt like an impossible task.

The fantastic experience was made that much better by the phenomenal staff. DJ, Sam, Aziz, Max, and Sarah to name a few. They took such special care of our family.

I wanted to share how wonderful our recent stay at the Watergate Hotel was. The attention to detail, professionalism, and genuine hospitality from the entire staff made the experience truly memorable. Every part of our visit felt thoughtfully prepared, and the concierge team went above and beyond to help create a weekend my wife and I will always remember. Thank you to everyone involved for delivering such an exceptional guest experience — we are already looking forward to returning.

Beautiful hotel and exceptional service!

The Watergate staff seemed to take our comfort personally, in a way that many hotels of this class seem to miss. It was literally a pleasure to stay here.