The Watergate Hotel

Hotel Location is excellent for all the tourist sights all were within a 30 min walk Atmosphere Upon arrival we were greeted by a friendly and extremely helpful Young Bellboy who was one of only 2 people who proved to be helpful, the other being the concierge Otherwise had the atmosphere of a coldstore The remainder of the staff had either forgotten how to be welcoming ,smile or resolve issues such as having no tv for the final evening of our stay or having a extra charge for transport , which we had paid for before our arrival -this was finally removed albeit begrudgingly after i pointed it out and i was made to feel as being a nuisance for asking for a revised bill Great location Not a great hotel to be made to feel to welcome in

The Watergate Hotel is worthy of its 5 stars , lovely rooms, great rooftop bar and the staff were very polite and friendly . This is definitely a 5 star hotel with 5 star prices , drinks and food pricey but honestly that’s expected in a 5 star hotel so no complaints from us . The location in George Town was great with lots of restaurants nearby and was buzzing ! My only disappointment was when I asked the girl at reception if we could visit the Scandal Suite I had read this was a “ must do “ and very interesting, HOWEVER I was shocked that we would have to pay $75 to see the room especially as we were residents at the hotel , we decided not to do this which was disappointing but charging a fee to see the suite was not what we expected and frankly a bit of a cheek !! Still given 5 stars for hotel rating as that was the only hiccup in our stay !

Dirty rooms. Outdated.

Pretty rough crowd. Lots of noise and parties. Parking at the hotel is $65 but you can park in the garage around the corner and under the hotel for $16. It’s kind of a sketchy walk from there to the hotel doors after dark though. It was interesting for the history of the place, but I would probably not stay here again.

10 minutes easy walk to PAHO headquarters

Nice staff

Staff wasn’t attentive at all toilet was overflowing for 2 hrs we keep calling no answer. TV and WIFI didn't work the weekend we were there. Front desk staff was not pleasant at all. Overall, not a good experience for how much you are paying.

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We were booked in the wrong room and told that there were no other options. But the waitstaff was very nice and friendly.

This hotel is very expensive so why charge $65 for my car.