The Watergate Hotel

I had a fabulous overnight stay at the Watergate Hotel and countless wonderful Mondays using the Argentta Spa day pass. Carol at the spa was absolutely fantastic, and Sean on the rooftop made the experience even better. The Kingbird restaurant was very accommodating, and every staff member I encountered was welcoming and professional. Truly an oasis during my time in D.C.—I went nearly four Mondays in a row while working at the National Theatre with the Harry Potter and the Cursed Child tour. Highly recommend!

Delayed check-in and poorly cleaned room

It was awesome. We were treated very well by the staff. We stayed in the Scandal room which made our trip even more special. Please note i did not steal anything from the room!! Except maybe that pen.. lol

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

Nice property with clean beautiful rooms. We really enjoyed our stay. House keeping staff was really good and our room was cleaned everyday to high standard.

Disappointed there are limited dining options at the hotel. Checked in at 9:30 on a Friday night and restaurant was already closed and only option was room service which was open until 11pm. The bar is never open.

We really enjoyed our stay. The beds are comfortable and I loved the shower in the morning. The service is excellent and all the staff make you feel welcomed.

Excellent hotel!!

great

Excellent service great location super nice rooms