Extended Stay America Suites - Los Angeles - Monrovia

When we arrived, the front desk was extremely rude. She told us our reservation was erased from her system and could not give us a room even though we had a confirmation number. She was impolite and seemed she was asleep since we arrived a bit past midnight. I will never be staying here.

The staff was horrible at customer service

I didn’t like this property at all.

I didn’t like this property at all

Convenient to where we wanted to go & restaurants.

The mattress was lumpy. Refrigerator ran loudly all night, had to turn it off. Breakfast was under supplied, ran out of coffee before breakfast was over.

Everything

Nothing

The only thing was it had hot water.

Was dirty, front door handle broken, no batteries in tv remote, was very old and rusty on counters. The bathroom was dirty in bathtub the plug was broken, counters stains of previous makeup. They don’t clean rooms daily it’s every 14 days. We only stayed for 3 nights. There was ants in bathroom and once you walk in it was dirty the main door and hall ways. Would never stay there again.

离高速比较近，交通方便

房间的房门插销是坏的，影响我的安全体验

Letti comodi e rapporto qualità prezzo ottimo per essere a Los Angeles

Pulizia del corridoio migliorabile e pulizia della camera sarebbe da migliorare anche lei