Extended Stay America Suites - Los Angeles - Monrovia

Everything Is 100

I felt Ssfe and it is a very quiet place

I DID NOT LIKE THE FACT THAT THE STAFF THAT CHECKED ME IN ASKED FOR PROOF THAT MY DOG WAS A SERVICE ANIMAL AND BECAME INDIGNANT WHEN I TOLD HER THAT SHE WAS NOT SUPPOSED TO ASK FOR PROOF THAT MY DOG WAS A SERVICE ANIMAL AND TOLD “ WELL HERE WE ASK FOR IT ANYWAY “

I have nothing but Praise for Extended Stay on 5th St in Monrovia CA and this will be My Go To when I am in the area in need of a Motel , Extended Stay is a Much Better Motel than the El Rancho Motel in Pasadena And Or Motel 6 and Better Prices Actually Better All Around

The young lady representative with the short hair was exceptionally helpful and polite. She offered extra time if needed to check out even though we did not need it. The location did not have pool or Jacuzzi which was unfortunate, we would have indulged, but that was not why we were there. The restaurant are in quick proximity which we loved. The vending machine was pricy, a bag of chips was $4.05. The rooms are a bit older and shower had paint peeling and the shower head sprayed weird but the sleep was good and comfy and the water was long lasting hot. I would stay there again.

I was very dissatisfied with my stay. This was the only hotel that had availability and the AC was not working. Along with that, there was a funky smell as he walked into the room. I tried asking the front to see if there was any other room available and they told me no and the best they can do is offer a 15% discount. That still does not justify the condition I am in from how I slept. Then they wanted to charge me a late checkout.

Quit

Great location for us, comfortable room. We stayed a few nights - the kitchen was perfect for cooking a couple of meals. At the beginning of our stay there was a booking error and we didn't get the right room; employee Heidi went above and beyond to make sure we got moved to the right room the next night. Kudos to her for great customer service.

Where should I begin the girl who was at the front desk that evening seemed less interested in me as a I with her. She was Kurt and seemed as if I was wasting her time. Considering I really only stayed the one night she didn't offer let us prorate you stay as a dorm or gesture of good faith and communion. That's how you

Its location

They did not mention that breakfast is grab and go that was annoying.

Big kitchen

Slightly run down, No plates/cutlery