Extended Stay America Suites - Memphis - Germantown

Best place ever will always stay there Craig is awesome and Mrs Erica is fabulous. My experience has been very good would recommend.

The staff is polite and friendly and attentive the rooms are perfect for my needs everything works the full size refrigerator freezers are wonderful the location is ideal being close to grocery stores and shopping and restaurants and the place is quiet I recommend it

Nothing

Completely unsanitary! Floors hadn’t been cleaned in what looked like months, the bottoms of my feet and my aunts socks were completely black. The tub had chips in it and black and yellow stains. The sink took 15 minutes to drain and after it was done, it looked like black particles from the pipes backed into the sink. Bed sheets (fitted and flat) had yellow spotting stains all over them. Seemed like people were treating it like an apartment vs. a hotel which significantly reduces the security of the building. After being there for an hour and a half, my aunt and I left and found a clean safer hotel nearby.

It was close to were I needed to go

It wasn’t the cleanest and it didn’t feel all that safe really.

over all the whole experience was amazing very close to stores and safe environment, the place was cleaned and the customer service was excellent