Extended Stay America Suites - St Louis - Westport - Central

Room was ok.

No Kitchenware was provided which was a bummer as we have booked this hotel only for this reason to have the facility to cook. We are very disappointed and need a refund for this.

Stayed for 2 nights, i can’t complain for the price. the room is tad bit outdated, originally our room door would not lock when we left the room, we had it fixed while we where out, very helpful in that situation and overall, the elevators make some questionable noises and feels a bit off, nothing happened though, did make me question if it was safe. there’s no smoking in the building but i definitely smelled a few things while walking by some rooms,

Great customer service from Lisa, Abigail, and the owner Orlando who we met and talked to in person.

The outside of the property is nice.

The hallway of our non smoking room smelled like smoke. The room was disgusting. It smelled like sweat and mildew when we first walked in. The floor was sticky and the bed sheets and mattress were stained. The microwave had nasty yellow stuff on the bottom of it. we ended up turning the AC on full blast to air out the room and going to dollar general at 8pm to get cleaner so we could stomach the smell of our room and walk to the bathroom in the middle of the night without our feet sticking to the floor. Definitely won’t be staying here again.

There was bedbugs!