Extended Stay America Suites - St Louis - Westport - Central

More could be given for breakfast, not just a breakfast bar, muffins and coffee. At times there is not enough if there are many guests. And for the price of the rooms more could be included in the breakfast items being offered.

Did not like that rooms are not cleaned daily. Towels and sheets must be collected and changed by the guest and sometimes there is no time to do this, especially if the guest has to be away for most of the day coming back late.

Excellent service, home away from home

Very friendly management. Employees are great as well. Very clean lobby along with the rooms. Affordable pricing and great location!

Yes

Great value and clean rooms. Safe location in town.

It was a little noisy in the evening, but they settled down by 10pm.

We were not expecting a 5 star but, at $152 a night at least expected a normal but older hotel. Everything was really run down and worn out. The kitchen had no dishes 1 dishtowel & nothing else, they required you to go to the front desk and request Dishes, coffee pot, silverware, cookware etc,,and take them to your room (due to covid). They put out the Coffee, Cereal bars and muffin packets at 6 am, and no one checks on it until 8am. The hot water in the room was not working and when I was standing at the front desk to discuss it. The desk person was sitting in the chair behind me and made himself scarce, until his replacement showed up ..I did see him walking with a friend, when I went for a walk, because "the Newley renovated Gym" which consisted of a few cardio machines. They did not work due to the emergency keys missing and even the TV remote was missing, and that was one of their selling points..Newley renovated gym. We had to pay more to have a room with a double bed, and I could guess why they charge per bed, also you had to bring your towels to the front desk to have them exchanged. We would have left right away, if it was not for travel exhaustion.

Hotel had no ice machines. No restroom 1st floor to use before check in Broken luggage carriers to unload luggage from car to room