The Palms

The only good thing, property location. The bed stinks as well as the restroom. During complementary breakfast on the weekend, nowhere to sit. Just few tables and chairs.

I expressed my need for my disability. I was told I couldn’t get a refund. I was stuck with the place. I couldn’t even open the bathroom door. Poor construction no soap nor shampoo holder in shower truly a disaster I have plenty of pictures paint peeling from the walls, dirty walls in windows, AC unit and wall full of mildew bathroom door couldn’t shut completely, but once barely shot couldn’t open again I got stuck and the list goes on. Should not even be in service.

I like the beach area but the servuce at the hotel is terrible; just the price is cheap and the room is ok.

We booked the hotel when we reached there was an issue finally they gave different room but no hot water, especially breakfast area have worst maintenance and they gave 1 hr time for mixed hotels too crowd and big line I never experienced such these hotels

Most of the stay was fine but I can't bring myself to give them any more than a 1 star review because of what happened with my wife. She broke her ankle on the steps up to our room and I went to get some ice for it and they made me pay $4.50 for it. It's just $4 so whatever but the complete lack of caring that she was injured on their property was ridiculous.

This place had an intense chemical smell that permeated the entire unit. I booked 4 nights and was only able to stay a single because the smell was so nauseating. I suspect this property is being actively treated for pests while still renting out rooms, as all the cabinets in the kitchen warned against using any of the utensils. I'm from a third world country and this is the worst hotel I've ever stayed at. Then they refused to refund the remaining days after I checked out early. Avoid at all costs.

Place was great staff are amazing also

They charge you extra for PARKING. Curtains and blinds do not cover everything and there is light during the night. So it always lighten up in the room . You also can hear the person next door through the wall and throught the door. Every noise. + you can hear the people passing in the street. The equipement are poor and old. Its the bare minimum. There is no lamps on nightstands and nothing to turn of the light from the bed. The internet and tv were not connected. Bugs in the bathroom.

This is an older property that is one a number managed by this company. The description lists 5 pools, complementary breakfast, etc. In fact, check-in was at a different location, there was certainly no pool on-site - who knows where they are, and the breakfast was at a third location. After stay at this place had no desire to get a cup of coffee and muffin in cellophane. Shower was scary, room over deodorized, keep your shoes on.