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9.8 / 10 Guest Rating

Cayo Exclusive Resort & Spa

Elounda, Plaka, Agios Nikolaos, Crete, 720 53, Agios Nikolaos, GR

Cayo Exclusive Resort & Spa - main view

About the Property

Luxury Spa Experience
Indulge in massages, body treatments, and facials at the spa, or enjoy the indoor pool and sauna for relaxation.

Mediterranean Dining Options
Savor Mediterranean cuisine at Stone Beach by Cayo or opt for 24-hour room service, with poolside bar and lounges for drinks.

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and a hair salon, along with free buffet breakfast and event spaces.

Escape to Cayo Exclusive Resort & Spa for a luxurious seaside retreat.

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Newspapers in lobby (surcharge)
Free beach shuttle
Electric car charging station
No single-use plastic straws
Health club

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April 15 to October 31. Pool access available from 10:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 1
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 2
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 3
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 4
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 5
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 6
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 7
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 8
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 9
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 10
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 11
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 12
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 13
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 14
Grand Suite with Private Pool & Outdoor living area - Sea View - Photo 15
1/15

Grand Suite with Private Pool & Outdoor living area - Sea View

1 King Bed and 2 Twin Beds969-sq-foot individually decorated room, furnished patio with sea views Layout - 2 bedrooms, living room, and sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

90 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Grand Suite with Private Pool & Outdoor Living Area - Sea View

Non-refundable
Breakfast Included
20% OFF$2,572.48

$2,057.98

Includes taxes & fees
Two Bedroom Interconnecting Rooms with Private Pool - Sea View - Photo 1
Two Bedroom Interconnecting Rooms with Private Pool - Sea View - Photo 2
Two Bedroom Interconnecting Rooms with Private Pool - Sea View - Photo 3
Two Bedroom Interconnecting Rooms with Private Pool - Sea View - Photo 4
Two Bedroom Interconnecting Rooms with Private Pool - Sea View - Photo 5
1/5

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

1 Queen Bed and 2 Twin Beds710-sq-foot soundproofed room, furnished patio with sea views Layout - 2 bedrooms Relax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Grab bar in showerEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

66 m2
Sleeps 5
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Two Bedroom Interconnecting Rooms with Private Pool-Sea View

Non-refundable
Breakfast Included
20% OFF$1,566.6

$1,253.28

Includes taxes & fees
Superior Room - Sea View - Photo 1
Superior Room - Sea View - Photo 2
Superior Room - Sea View - Photo 3
Superior Room - Sea View - Photo 4
Superior Room - Sea View - Photo 5
1/5

Superior Room - Sea View

1 Queen Bed OR 2 Twin Beds355-sq-foot soundproofed room, furnished patio with sea views Internet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair-width doorwaysEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

33 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Double Superior, sea view

Non-refundable
Breakfast Included
20% OFF$675.03

$540.02

Includes taxes & fees
Family Retreat with Private Pool - Sea View - Photo 1
Family Retreat with Private Pool - Sea View - Photo 2
Family Retreat with Private Pool - Sea View - Photo 3
Family Retreat with Private Pool - Sea View - Photo 4
Family Retreat with Private Pool - Sea View - Photo 5
Family Retreat with Private Pool - Sea View - Photo 6
Family Retreat with Private Pool - Sea View - Photo 7
Family Retreat with Private Pool - Sea View - Photo 8
Family Retreat with Private Pool - Sea View - Photo 9
Family Retreat with Private Pool - Sea View - Photo 10
Family Retreat with Private Pool - Sea View - Photo 11
Family Retreat with Private Pool - Sea View - Photo 12
1/12

Family Retreat with Private Pool - Sea View

1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed861-sq-foot soundproofed room, furnished patio with sea views Layout - 2 bedrooms, living room, and sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, single sofa bed, and desk; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

80 m2
Sleeps 5
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Family Retreat with Private Pool-Sea View

Non-refundable
Breakfast Included
20% OFF$1,802.81

$1,442.25

Includes taxes & fees
Superior Room with Private Pool - Sea View - Photo 1
Superior Room with Private Pool - Sea View - Photo 2
Superior Room with Private Pool - Sea View - Photo 3
Superior Room with Private Pool - Sea View - Photo 4
Superior Room with Private Pool - Sea View - Photo 5
Superior Room with Private Pool - Sea View - Photo 6
1/6

Superior Room with Private Pool - Sea View

1 Queen Bed OR 2 Twin Beds355-sq-foot soundproofed room, furnished patio with sea and pool views Relax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

33 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Superior Fam Room-Private Pool-Sea View

Non-refundable
Breakfast Included
20% OFF$903.43

$722.74

Includes taxes & fees
Prestige 3-Bedroom Family Pool Suite Sea View - Photo 1
Prestige 3-Bedroom Family Pool Suite Sea View - Photo 2
Prestige 3-Bedroom Family Pool Suite Sea View - Photo 3
Prestige 3-Bedroom Family Pool Suite Sea View - Photo 4
Prestige 3-Bedroom Family Pool Suite Sea View - Photo 5
1/5

Prestige 3-Bedroom Family Pool Suite Sea View

3 Queen Beds1346-sq-foot individually decorated room, furnished patio with sea and pool views Layout - 3 bedrooms, living room, and sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 3 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

125 m2
Sleeps 6
3 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Prestige 3-Bedroom Family Pool Suite Sea View

Non-refundable
Breakfast Included
20% OFF$1,678.96

$1,343.17

Includes taxes & fees
Family Duplex with Private Pool - Basement Level - Sea View - Photo 1
Family Duplex with Private Pool - Basement Level - Sea View - Photo 2
Family Duplex with Private Pool - Basement Level - Sea View - Photo 3
Family Duplex with Private Pool - Basement Level - Sea View - Photo 4
Family Duplex with Private Pool - Basement Level - Sea View - Photo 5
1/5

Family Duplex with Private Pool - Basement Level - Sea View

1 Queen Bed and 1 Double Sofa Bed710-sq-foot soundproofed room, furnished patio with sea and pool views Layout - 2 bedrooms Relax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

66 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Family Duplex with Private Pool-Basement Level-Sea View

Non-refundable
Breakfast Included
20% OFF$1,309.14

$1,047.31

Includes taxes & fees
Executive Room with Private Pool - Sea View - Photo 1
Executive Room with Private Pool - Sea View - Photo 2
Executive Room with Private Pool - Sea View - Photo 3
Executive Room with Private Pool - Sea View - Photo 4
Executive Room with Private Pool - Sea View - Photo 5
1/5

Executive Room with Private Pool - Sea View

1 Queen Bed OR 2 Twin Beds355-sq-foot soundproofed room, furnished patio with sea and pool views Relax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingRoom is accessed via exterior corridors

33 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Executive room with private pool - Sea View

Non-refundable
Breakfast Included
20% OFF$1,009.09

$807.27

Includes taxes & fees
Executive Suite with Private Pool - Sea View - Photo 1
Executive Suite with Private Pool - Sea View - Photo 2
Executive Suite with Private Pool - Sea View - Photo 3
Executive Suite with Private Pool - Sea View - Photo 4
Executive Suite with Private Pool - Sea View - Photo 5
Executive Suite with Private Pool - Sea View - Photo 6
Executive Suite with Private Pool - Sea View - Photo 7
Executive Suite with Private Pool - Sea View - Photo 8
Executive Suite with Private Pool - Sea View - Photo 9
Executive Suite with Private Pool - Sea View - Photo 10
Executive Suite with Private Pool - Sea View - Photo 11
Executive Suite with Private Pool - Sea View - Photo 12
Executive Suite with Private Pool - Sea View - Photo 13
Executive Suite with Private Pool - Sea View - Photo 14
Executive Suite with Private Pool - Sea View - Photo 15
Executive Suite with Private Pool - Sea View - Photo 16
1/16

Executive Suite with Private Pool - Sea View

1 Queen Bed and 1 Twin Sofa Bed538-sq-foot soundproofed room, furnished patio with sea views Layout - Bedroom, living room, and sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, single sofa bed, and desk; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

50 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Executive Suite with Private Pool and Sea View

Non-refundable
Breakfast Included
20% OFF$1,356.04

$1,084.83

Includes taxes & fees
Premium Room with Private Pool - Sea View - Photo 1
Premium Room with Private Pool - Sea View - Photo 2
Premium Room with Private Pool - Sea View - Photo 3
Premium Room with Private Pool - Sea View - Photo 4
Premium Room with Private Pool - Sea View - Photo 5
Premium Room with Private Pool - Sea View - Photo 6
1/6

Premium Room with Private Pool - Sea View

1 Queen Bed OR 2 Twin Beds355-sq-foot soundproofed room, furnished patio with sea and pool views Relax - Private poolInternet - Free WiFi Entertainment - 49-inch Smart TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Select Comfort bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingRoom is accessed via exterior corridors

33 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerTelephoneAir conditioningHair dryer

Premium Room with Private Pool - Sea View

Non-refundable
Breakfast Included
20% OFF$1,126.01

$900.81

Includes taxes & fees

Guest Reviews

9.8
Exceptional108 verified reviews
AI Summary

Guests highly rate the outstanding staff and frequently praise the beautiful views.

Categories

Cleanliness9.6
Service10.0
Location10.0
Room Quality9.6
Amenities9.6
Value for Money9.6
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

S
Svetlana
Verified booking
partner
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Stunning property and very kind staff! Went in early May for a babymoon and couldn’t have asked for a better hotel. Will be back and bring the little one next year.

Helpful?
L
laraaE6552XL
Verified booking
Friends getaway
Standard Room
Stayed in Aug 25, 2025

"Spa"

10.0

I love this spa! Constantina was really welcoming! Nice advices and great laughs! I highly recommend this place for a relaxing moment during your stay

Helpful?
3
33udig
Verified booking
Family
Standard Room
Stayed in Aug 20, 2025

"Perfect getaway!"

10.0

We were a couple with a 9year old girl. What an amazing hotel, amazing service, perfect location with great food in the hotel and perfect local restaurants outside. The beach is beautiful (we took a private Greek boat tour arranged by the hotel) that was amazing (we swam in the deep water and our daughter even got to catch some fish! Thank you George from Merakiscruises.gr!!) the rooms are perfect with a private pool and the hotel has 3 more pools that also feels very private with great bars) And don't forget the Spa! We had massages and facials (thank you Kostas and Eleni) and thy even has 20 kids massages that our daughter enjoyed very much.

Helpful?
G
GoPlaces48138965227
Verified booking
Couples
Standard Room
Stayed in Aug 19, 2025

"A Memorable Stay with Exceptional Service, but Room for Small Improvements"

8.0

We stayed at the hotel for a marriage proposal I made to my wife. The location was amazing, the hotel itself very beautiful, and the staff extremely accommodating. The only points I would mention as negatives are: in the welcome offer, while there was wine in the room, there was no wine opener, which I considered an oversight. Also, during check-out, the guest relations lady asked if we wanted lunch boxes with breakfast since we were leaving early in the morning, which I thought was a very nice gesture. However, when we checked out, the lunch boxes were not ready, and the staff seemed unaware, which I saw as a communication issue. Lastly, the staff member who handled our check-out didn’t ask how our stay was, which I also consider a shortcoming. Overall, it was a very beautiful experience and the staff were generally very helpful. The points I mentioned are minor details, but I believe they are important for reaching excellence. I would like to sincerely thank the staff who helped me organize such an important moment in my life, and especially Maria for her outstanding service during the private dinner.

Helpful?
L
Liane
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

Amazing!!! great location' very friendly staff and a heavenly view!!

Helpful?
3
358micam
Verified booking
Couples
Standard Room
Stayed in Aug 14, 2025

"Spa Holiday"

10.0

I had a wonderful stay at the resort with my husband and a very relaxing visit to the Aegeo Spa on the resort. My therapist Eleni was terrific. She gave me a terrific deep tissue massage and her use of reflexology and stretching throughout was top notch. Thank you!

Helpful?
2
239susannasgbGB
Verified booking
Family
Standard Room
Stayed in Aug 13, 2025

"Beautiful resort"

10.0

My mum and I stayed at Cayo Resort for 7 nights. I'd already stayed in Plaka a few years ago so knew it was a lovely location. We weren't disappointed in our stay at Cayo. We had a very friendly welcome and first impressions of the hotel very good. All the staff were so helpful and nothing was too much trouble. Myrto was very helpful, as were all her colleagues, all the drivers that would pick up from the town in the evening (George was great and all his colleagues), staff in the breakfast buffet, housekeeping and the man who ran the bar at the pool by the gym. Hotel room was lovely (Superior Room – Private Pool – Sea View). Perfect size for the 2 of us and the outside space with the pool was heavenly with a wonderful view of the sea and Spinalonga. Absolutely immaculate decor and a lovely relaxed colour palate. Beds were comfortable. All the grounds of the hotel are immaculate and beautifully landscaped. It was never difficult to get a sun lounger around one of the pools which definitely made it easy to relax. Breakfast was superb. Lovely choice with some local produce and great service too. The freshly squeezed orange juice was very tasty every morning. The hotel arranged for us to take a speedboat over to Spinalonga which worked perfectly. We didn't do any other trips out as the hotel was so relaxing. Overall, a really great luxury hotel which we would recommend to others and hopefully we will return to one day.

Helpful?
A
agn_ss476
Verified booking
NONE
Standard Room
Stayed in Aug 8, 2025

"Charming spa"

10.0

I went for a Body scrub - excellent ! Very Good welcome, clean and charmant place to relax. A lot of body and face care. I recommand !

Helpful?
7
773decland
Verified booking
Family
Standard Room
Stayed in Aug 5, 2025

"Activity and relaxation combined"

10.0

Because of proximity to the beach, the sea, its many pools and the mountains, Cayo resort is a wonderful place to have a relaxing vacation whilst not sitting in your hotel room. Whether swimming, spa-ing (shoutout Kostas), biking, hiking, or exploring you will have something to do, and if you don’t feel up for it, the pool that comes with each hotel room makes the experience accommodating and comfortable.

Helpful?
C
CharleyCookgbGB
Verified booking
Family
Standard Room
Stayed in Aug 4, 2025

"Beautiful hotel let down by outdated, sexist practices"

4.0

I booked this hotel as a surprise getaway for my husband—I paid for everything, from start to finish. So I was shocked and frankly upset by how completely I was erased from every stage of the experience. At check-in, the form originally had my name on it but had been covered up with Tippex so that it only addressed my husband. (I know this because I scratched it off the paper myself.) When we entered our room, there was a lovely welcome display of fruit and fizz—but again, with a card addressed only to him. When we checked out, I paid the final bill. Once more, the receipt was issued solely in his name. And finally, I received a feedback email from the hotel (to my email address) but it was still addressed only to him. It’s 2025. How is this still happening? I’m a woman who paid for this trip entirely on my own, and yet I was made invisible in every interaction. It’s more than just a small oversight—it’s a reflection of deeply outdated assumptions that have no place in a supposedly modern, high-end establishment.

Helpful?