Magnificent Condos in Downtown Toronto

Place was very clean. The only thing I was not crazy about was the need for down deposit and the request for emailing photos of my identification. Other than that. No issues

Super seamless check-in and check-out. Building was great, room was clean.

No staff, I was asked for an e-transfer for the damage deposit 48 hours before my stay by an external email and then I had to ask for it back after my stay (I'm pretty sure it would not have been refunded if I didn't ask), I wanted to know where to park seeing as I was driving into downtown Toronto and was not given any instructions until I payed the deposit and an extra parking fee. There was no staff to talk to, no check in/reception desk to call - very complicated instructions to check in and to park a vehicle. I payed for parking but wasn't given the parking fob to unlock the parking garage door, and once again no staff to talk to. Would not recommend.

Very great place, clean, great service.

Was bit disappointed in the condition of the property. The dishes in the dishwasher were still dirty. Paint peeling off walls in bathroom. The walls could use a spot washing! Windows were very cloudy! But otherwise, was a great location! A Very quiet building. Tennent’s and front desk personnel were very friendly and helpful. Enmities were in walking distance.

This was not a hotel, it was a Global Stay (GS), so there is NO ONE at the facility that can help you. After I made my reservations thru Hotels.com (H). I was contacted by GS about a deposit and paid parking. H never asked for or mentioned a deposit or cost for parking. I think everything should have been thru H. The only way I was able to access the building was when someone came out. Security was very helpful. I had to go to the floor where the unit was, go the the stairway, look for a lock box (there were 9 on that level), put in the code, get the key and then get in the unit. Asking about parking, I had to find another lock box with the parking fob. I was told space #4, level P1, even security couldn't find #4. I was instructed to park in V4. When I complained to GS, I was told I had been given all the needed into. My opinion..... It should have been much easier to understand. The unit itself was nice but the beds were too soft.

Terribly disappointed! It started with a scammy vibe the day before when without any prior contact from GlobalStay I get a generic WhatApp message claiming to be them asking for a deposit via PayPal (no prior mention of a deposit prior to arriving…) and a link asking for private Information like ID’s of all guests. Then after sending the info, they send a message and immediately delete it before I could read it…no confirmation or further communication on WhatsApp. Then later that day an email from another Global Stay person asking for the same info that was already sent via WhatsApp. We specifically booked this property at a higher cost than competitors in the area solely because it had a pool for my 78 year-old father who has Parkinson’s to be able to do his pool work outs. The pool is the first thing mentioned in most spots of the advertising… No Asterix, no exceptions, nothing. We arrive only to find out. The pool is only available for longer-term days and we don’t get it. The site also claims it’s professionally cleaned with it clearly is not. After wecheck-in we see several areas with dirty greasy crime like the smoke detectors, malfunctioning alarm systems, hair on the bathroom floor, running toilet, that just randomly starts running and stopping, The plug in the sink is missing parts, stains on the placemats on the table, soaking wet sheets hanging in the closet, main bank of lights for living/dining room don’t work (with large splatters of paint on them) and more.

I booked this property thinking it was a regular hotel. They charge my credit card right away, then I started getting WhatsApp messages asking me to send pictures of my passport and photos of me holding my passport! I would never have booked this if I knew this was the process for check in. As a single woman travelling alone and it’s dangerous for me to do that. They refused to refund any money, DO NOT book this property!!!!!! It’s a SCAM!!!!!!!

Loved the property and the safety of the building.

First off, the property is clean and in a decent location. However, our experience was nothing if not bizarre. For starters, they require photo id of ALL guests. Cancellation on the property was one full MONTH ahead of check in, and a deposit had to be made through PayPal, which I had to wait a full week to have returned. They charge an extra $30 for my husband to be there despite the booking stating there were beds enough for 6. I believe this charge is per extra person and could really add up. It was clearly advertised that there was a pool, hot tub and gym, and the ad even advertises relaxing after a long day in the hot tub. However, after check in, we were told those amenities are for ‘long term renters only’ Whatever that means. I would not recommend this property due to false advertising and some weird operating practices.