Vidamar Resort Madeira

We had a nice stay at Vidamar. The food was great and they had nice facilities. The only down side was the beds which we didn’t find very comfortable. The staff were very friendly and made our celebration extra special.

Beautiful resort, clean and well maintained. Very attentive staff. Good location. Only disappointment I was unable to book a spa service as they were all booked up!

Beautiful hotel, huge room with sitting room area and stunning sea view. Dine around each evening with a choice of restaurants is great. Pool areas and free fitness classes as well as happy hour cocktails. Convenient for walking in to Funchal and lots of facilities around the hotel and bus stops if you don’t want to walk. Can’t wait to return again. Staff are all so helpful and professional ensuring that you have a great stay.

Thoroughly disappointed. The hotel for a five star lacked soul. There were no comfortable welcoming lounges for you to relax in and staff failed to interact with residents. There was a lack of information as to what was going on in the hotel and the surrounding area. My wife got up one morning to go to the gym when it opened at 7.00 am only to find after waiting half an hour outside in the dark that it didn’t open until 10.00 am that day as it was a public holiday. There were no notices to inform you of this. The beds were really hard and uncomfortable. Although breakfast was quite good. The evening buffet meal was really awful. The food lacked taste, was just about warm and a lot of the meats were tough. The desserts although looked nice were rubbery and tasteless. We had lunch in the poolside restaurant and I have to say, the food here was really very good, staff interacted and were friendly. We also ate at the Casa das Espetadas which again we thought was very good. The one positive I can say is that whatever you asked for at reception, it was delivered to your room promptly. Would I stay here again. - probably not.

Fabulous hotel overall.

Gorgeous ocean front setting with couple infinite pools. Great for family vacations. The hotel offers free breakfasts and dinner in a buffet styled which is very nice. They also have a few restaurants for dinner options. Gym is also very nice too. If I have to suggest the hotel can be a bit better - I had wished the bed sheet (additional protective layer) can be a soft typed rather than a rough plastic film Tyler which makes every turn noisy and annoying so eventually we had to pull off this layer for a better sleep quality)

Amazing resort with unmatched customer service

Been staying here for years. Love everything about it. Love the pool right in front of the ocean

We stayed with Vidamar for our honeymoon, 7 nights. It was the best decision ever. Despite it being holiday season and lots of guests, the hotel had plenty of staff around who were all smiles and provided a great service. We were on 10th floor, with a sea view and balcony, and could not have been more comfortable in any way. We especially appreciated the small touches (fizz, red wine and trouffles on arrival). From our stay back in 2019, we remembered how the afternoon room service would leave small chocolates every day, and to our excitement, they still offer this lovely gesture. Breakfast and evening buffet was fabulous. Greeted by friendly and helpful staff, there was plenty of choice - many healthy and gluten free options - and everything was delicious. We were so impressed with how the hotel delivered such a seamless service, with no queues or shortages (new dishes were constantly brought out), despite all guests. The hotel boasts plenty of space and resource, so it also never felt crammed. We had 3 day trips planned during our stay, but could have easily stayed at the resort and been very happy there for the week (e.g. lots of fitness classes, gym, pool tables, spa, etc). A nice stroll away from Funchal town centre. We loved being able to swap our dinner vouchers for lunch at the pool restaurant, especially since the sushi restaurant is no more. (We hope this will come back!). Overall, we loved our stay and can't wait to come back. Obrigado!