Courtyard by Marriott Traverse City

These folks really did their absolute best to ensure the hotel was shipshape, and we left as happy campers. However, they forgot one thing: to clean our room. We left the room after the housekeepers had come through on the first morning, so that was understandable. However, we left the room before 9:30 a.m. the second morning, and still didn't get the room cleaned.

A really nice Courtyard outlet, newly renovated and friendly and helpful staff.

We stayed here for 2 nights because my husband won the 2 nights through work. Housekeeping never came after our first night so I called and when housekeeping came, she had a poor attitude. I told her that we only needed towels and the garbages emptied because we were back in the room at this point. Upon leaving this morning, my husband was told that we don’t get the receipt because it’s paid for by a third party. I check our credit card and we have two separate charges for $350 for incidentals. After speaking to 3 different people and 13 minutes of wasted time on the phone, the manager finally got it right. This hotel is very basic and way overpriced.

Clean and updated Lobby. Staff was very friendly.

Room was very clean and comfortable

Didn’t like the bathroom sink outside of the shower area. Would prefer it to be enclosed by a door

Awesome staff and place was clean. Heather and the entire staff were so friendly! The area was awesome and in a great location to hang out in Traverse city. The breakfast food was very good.We would definitely stay here again! Thanks again to the crew.

On a multi state trip and stayed exclusively at Marriotts. This place by far was the nicest place we’ve stayed at. Staff was very friendly. Rooms are very clean and show no signs of wear. Food is very good. Sales manager Heather was very helpful and knowledgeable. Will definitely stay here again

We booked the Marriott Traverse City to stay for our wedding along with our guests. We had an amazing experience! The staff, management, housekeeping, and cafe staff all were incredible! The staff made sure all of our wedding guests were taken care of. The rooms were clean, large, and just what everyone needed. We cant wait to come back here and visit and stay! Would recommend for large groups or small getaways!

The staff was friendly and courteous. However, we had to ask for clean towels each day. Lighting in the lavatory area was grossly inefficient. A breakfast option would be desirable.