The Crossroads Hotel and Suites Irving

The hot tub

Dirty doors on the inside , roaches ova the place cracked and broken tile. Would like half of a refund back wasn’t able to sleep that night due to worried if a roach was gone crawl on me.

The location in proximity to the airport wasn't bad. The jacuzzi tub was nice. Awesome water pressure and hot water was always available. Decent new toilets and the shower was nice and large for the two of us.

Shelves in the shower. Even just a couple of triangles in one corner of the shower would have been nice. Wife didn't care to put her shampoo/conditioner bottle on the floor and there was no where to put the bar of soap other than the floor which wasn't going to happen. Better lighting in the bathroom. Kind of dark in that awesome giant shower. And more lighting above the sink and mirror helps when trying to shave. Two TV's in the room we stayed in would have been nice. One in the bedroom and one in the sitting room please. When painting the rooms, use discretion with paint splatter. It looks like 8 year olds painted that room and bathroom. Maybe they could have done a better job. And don't forget to remove your blue masking tape when finished.........

The location

There were so many roaches I literally had to go buy some raid just so I could even be in there. I've stayed here before on the back side, and it was nothing like this stay. I was given a room on the front side, and it was filthy.

Staff is super rude, rooms are nasty. Will not be returning to this location

Staff

It was cheap and everything worked

No safety lock in place on door and stained sheets

Nothing. It’s dirty and did not feel safe.

They took pictures of a brand new clean room. The room we got was the dirtiest room I’ve stayed in - we found evidence on cockroaches in the morning. We booked two nights and stayed one night, checked out early, and got something else way nicer for cheaper as well.

roaches