Motel 6-Waterloo, IA - Crossroads Mall - Cedar Falls

The room was dirty, hair in the bathroom/tub, Mattress was stained, definitely found bedbugs. What a nightmare!

Room dirty walls dirty

Bedding was clean. Nice to have a bathtub

Upgrades needed. No plugs in sink or tub. No chairs or microwave or coffee maker. Floor nit clean. Trim in bathroom worn or not at all. Only one staff member. No one to help her when requests were made such as coffee in lobby. She did her best to help.

It was easy to find and in an area with several food and shopping options.

I wasn't a fan of walking into the lobby and being immediately hit with a very strong marijuana odor. The pool was "closed for maintenance", but obviously just closed long term as it was fully drained and the deck area being used for roll away bed storage. The room was visibly dirty - a customer survey card from a previous guest was still on the counter with a comment about cat food and a fake fingernail on the bathroom floor - both of which were also still there. The TV was off the wall bracket and just sitting haphazardly on the countertop under where the bracket was hung and had either dried snot or some other similarly textured thing on the screen. We didn't test the beds for comfort because no one felt safe to sit down, we left and found a room at a very nice hotel right down the road. Upon leaving, we watched a large group of people crawl through a hole in the fence on the highway side and walk into the side entrance of the hotel. I don't expect five stars at a Motel 6, but this was worse than your average "get what you pay for" situation, and the beautiful room we got elsewhere was just $30 more.

Was rude staff...cold pool and no housekeeping

All of it

The rooms were gross. We had cockroaches in our room. Our latch was broke on the door the cieling was flaking off. The shower head leaked very bad and sprayed all over the wall. The outside door opened with no key. We were told the pool worked and it hasn't worked in years. Pets are allowed to stay. But you aren't allowed to leave them at any time unattended. There were no accommodations in the room or at the hotel. No breakfast and coffee they say they have wasn't there. Definitely would not recommend staying there. The room was worth maybe 10 dollars a night.