Motel 6-Waterloo, IA - Crossroads Mall - Cedar Falls

Website said they had a pool, but didn’t mention it hadn’t had any water in it for a long time.

Service

In the middle of the city.

Honestly nothing

Bugs on the walls ,floor and the ceiling ,hallway was dirty asf ,smelled nasty ,pool closed for remodeling and that was why we booked ,paint splatter everywhere ,everything was gross

The desk guy

Bugs

Not much

Dirty. Old. Rundown. Rude employees. No pool ...for months now i gather. Door would not lock or even close. Unhelpful and hostile staff. No microwave in room. Filthy bathroom. One of the 3 worst motels in 1000+ motels in 20 years of travel!

Location

Everything. Dirty. Nasty. Neglected

I checked in my room at 245pm check was fine. When I came back to my room I went to turn tv on and no battery in remote. Called mgr on duty and he said no batteries no tv for the night. Very rude and inconsiderate. I went to cvs and bought batteries so I could watch tv. I have stayed here two other times and no problem. Will not come back

The room says non-smoking yet the beds smelled heavily of cigarette smoke and there were cigarette burns on the blanket. The door did not close very easily. I had to push pretty hard to get it to latch, and the deadbolt would not engage. The pool ( as always when I stay here) was closed for maintenance. The remote control would not change the channel on the TV, just controlled the volume and on/off feature. I went to the desk on the second day of my stay to see about getting it fixed. The person was new and didn't know how to help, but said he would consult a coworker who lived on the grounds. Neither person ever got back to me. The only plus is pets stay free. The beds are very hard and there was only soap offered for a shower. This was an emergency family trip for me so I did not pack shampoo so I was out of luck. I also put a bag of trash outside my door on the first day, and it was never collected, so I stuffed it into a garbage can outside the back door. The back door did not close all the way, so security is not that important to this establishment. No microwave or coffee maker in the room - there is a small microwave in the lobby.