Best Western Hiram Inn and Suites

Room was never cleaned each day. Just given towels, trash and beds were never serviced in 3 days. Only 1 ice maker on 1st floor even though room said one per floor.

Roaches ants sewer flies

My room is in the middle of the motel they have Wi-Fi but it is only stable enough to stay connected for a few minutes at a time. It disappears off the list of Wi-Fi’s available leaving you unable to connect . I noticed a decal private hotspot I’m assuming other ppl was having trouble I work on the road 9 months out of the year depending on the motel Wi-Fi for work If your not going to maintain you Wi-Fi just say you don’t have this is a trend in a lot of motels I’ve stay in just say you don’t have it I’ll choose a different place then. Okay the motel is a soiled 3 it’s clean fidge microwave beds are sturdy not soft but not so hard you feel bruised in the morning ppl at front desk was very nice

This hotel was Ran down the matress was so bad my kids couldnt sleep on it . The room smelled and i left and went to stay at my family house .

The toilet was leaking and had an ice bucket catching the water. The shower rod was broken and to shower, you had to hold the shower curtain shut. The beds had crumbs in them. The worst part was, the worker that I reported these issues to told me the manager said the manager told her that he would refund me one night upon check out on Sunday. However, when I was checking out, the manager refused to refund the one night. He said he could only take 50% off one night. He said the issues I had weren’t that big of a deal. Obviously, he is not concerned about hospitality or honoring his words.

It is in a great location, it's a great price, it was clean and they have friendly staff.

The air unit scared me when it started making the floor vibrate. 😁

Very basic room. I asked for clean linens as the set on the bed had stains and the front desk brought a new set that was balled up and placed on the dresser. I asked if I had to put them on myself and she said “yes housekeeping left for the evening”

Hotel had a strange smell ac wasn’t working good staff was rude

It is a very clean and quiet hotel.

Location

My room was dirty, There was look like grape jelly stuck in a few places. The chair was visibly nasty with stains.