Cozumel Hotel & Resort

Le petit déjeuner , la piscine, le cadre et l’emplacement

Les équipements sont un peu vétustes.

𝐈𝐧𝐬𝐭𝐚𝐥𝐚𝐜𝐢𝐨́𝐧𝐞𝐬 𝐞𝐱𝐜𝐞𝐥𝐞𝐧𝐭𝐞𝐬 𝐲 𝐥𝐚 𝐮𝐛𝐢𝐜𝐚𝐜𝐢𝐨́𝐧 𝐠𝐞𝐧𝐢𝐚𝐥

𝐒𝐞 𝐦𝐞 𝐡𝐢𝐳𝐨 𝐮𝐧 𝐜𝐨𝐛𝐫𝐨 𝐝𝐞 𝟐 𝐛𝐞𝐛𝐢𝐝𝐚𝐬, 𝐪𝐮𝐞 𝐧𝐨 𝐜𝐨𝐧𝐒𝐮𝐦𝐢 𝐀𝐥 𝐬𝐨𝐥𝐢𝐜𝐢𝐭𝐚𝐫 𝐦𝐢 𝐛𝐞𝐛𝐢𝐝𝐚 𝐞𝐧 𝐞𝐥 𝐚́𝐫𝐞𝐚 𝐝𝐞 𝐚𝐥𝐛𝐞𝐫𝐜𝐚, 𝐟𝐢𝐫𝐦𝐞́ 𝐩𝐨𝐫 𝐮𝐧𝐚 𝐩𝐢𝐧̃𝐚 𝐜𝐨𝐥𝐚𝐝𝐚 𝐜𝐨𝐧 𝐜𝐚𝐫𝐠𝐨 𝐚 𝐥𝐚 𝐡𝐚𝐛𝐢𝐭𝐚𝐜𝐢𝐨́𝐧, 𝐲 𝐡𝐨𝐲 𝐚𝐥 𝐡𝐚𝐜𝐞𝐫 𝐞𝐥 𝐜𝐡𝐞𝐜𝐨 𝐨𝐮𝐭, 𝐞𝐥 𝐭𝐢𝐩𝐨 𝐝𝐞 𝐥𝐚 𝐛𝐚𝐫𝐫𝐚 𝐡𝐚𝐛𝐢́𝐚 𝐚𝐧𝐨𝐭𝐚𝐝𝐨 𝟐 𝐦𝐚́𝐬, 𝐩𝐚𝐫𝐚 𝐮𝐧 𝐭𝐨𝐭𝐚𝐥 𝐝𝐞 𝟑 😡😡😡😡

Piscina y desayuno

Todo bien

Great value for the price. Small quite resort. Breakfast was good and limited lunch menu at pool was good.But buffet for lunch and supper not good, we went out to eat for supper most of time.Specialty dinner always full, we able to get 1 time it was set up on beach and was beautiful but service was awful and food was ok . Mashed potatoes were very sweet As was gravy--weird. So very limited food options but you can always find something to eat. Drinks are good, if you are all inclusive you can have better alcohol such as Bacardi etc. Snorkeling was very good right off beach area by hotel, we never had to leave to go snorkel, lots of fish and a small sheltered cove make getting in and out easy. Close to stores and downtown, easy short walk Lots of chairs available at pool and beach , which is nice change from other resorts where people hog the chairs. Best part is hammock in room!!! My favorite place to relax!

We greatly enjoyed our experience at Cozumel Hotel and Resort. All staff was kind and courteous and were available to help should we had any questions. Javier, one of the staff was kind and very helpful while assisting in the pool Side snack area. He tended to our table in a timely manner and with a smile. The food was disappointing, as we have been coming here the past two years and the food has continued to worsen in quality. We appreciate the all inclusive but wish there was more Mexican style food. We enjoyed the days when they provided tortillas, ceviche and vegetables. The location was ideal because we could rent the bikes and ride into town, which had cute shops and a Starbucks. The rooms were nice, but we had a roll in shower and the bathroom often ended up with a really wet floor. We often had to use towels to create a makeshift dam to prevent water flooding the bathroom.

Little beach area across the road was lovely and perfect for seeing the beautiful sunset at night and for snorkelling and dipping in the ocean. You could see lots of sealife here just on the rocky beach area! Great for kids. Table tennis opportunity. Breakfast was surprisingly varied and nice.

The slightly ludicrous and incessant music played around the pool. And the constant, quite irritating entertainment at the poolside too. We don’t need to be yelled at over a microphone from 11am. Please just let us relax on a lounger with a book, and talk or snooze without the constant thumping music or interruptions. Luckily the beach area was quieter and the music quieter too, and a laidback style mostly. The poor hotel staff having to perform water aerobics even though no-one showed any interest or was even in the pool. But clearly they are obliged to “provide” it anyway. Horrific.

I have been to this hotel about 12 times over the years with my family. Every time I have rated it as Excellent, a 5 out of five. This is a great simple hotel that is very affordable and perfect for scuba divers. The food is basic, but good and the place is very clean with friendly workers as usual. The reason I only rated it as Good for the first time was the issue of the special evening dining offered on Mon, Wed, and Sat, which can only be attended if you get on a reservation list. My extended family of 16 people were not allowed to attend any of those specialty dinners because they were already fully booked for the week before we even checked -in. The only day offered was the Monday which we were checking out. It was fully booked before we had a chance to reserve a spot. Either offer the special to everyone, or don't offer it at all. Secondly, I wish you would go back to the former practice at poolside to offer a simple buffet with the option of chicken , fish or beef freshly grilled as requested. The sit-down waitress service takes way too long to get the food and the seating is limited. I noticed there are much fewer servers and workers, which is now common among all hotels and services. They work very hard but could use some additional helpers in my opinion.