Best Western Plus Spartanburg

The property was in a great location. The staff were very nice and friendly. The rooms and hotel were very clean.

Nothing. The property was great. Parking at the property was very easy.

Everything was nice.

We stayed here two nights. One night on our way to Savannah with a group of 36 and one night on our way back home. The first night, we stayed in an even number room which doesn’t face the highway. That side is slightly quieter than the odd numbered room we stayed in the second night along the highway, which is obviously incredibly noisy. The first night, we found a condom wrapper on the stairs. Told the clerk and it was still there hours later. The stairs don’t seem to get cleaned as there were other items as well. Actually, nothing seems to get cleaned in this hotel. The carpets had huge areas all over the room with stains and spills that are sticky. So sticky that we wore our shoes. There was hair in the shower and in the bed. Wasn’t certain sheets and bedding were actually clean. There was urine on the toilet that was dried and caked on there, again, didn’t appear to have been cleaned. Several in our party actually had to change rooms as the issues in theirs were even worse. The workout room clearly also gets no cleaning love and never had any towels. The food at this location stayed more stocked than the Glo Best Western Gateway I-95 we stayed at for several days. In fact, the only highlight of this hotel visit was Leslie. She was working the food area the first morning we were there. She was clearly keeping herself busy restocking and cleaning. She kept everything moving well and entertained my 11 yr old chatting with her. She was very friendly and welcoming. I’m not sure what people are talking about when they note the cleanliness of this hotel. It’s not the dirtiest I’ve stayed in, but it comes close. The lobby and food area seemed to get the most cleaning attention. The rooms definitely got the least.

Check in was quick. Room was clean and adequately comfortable.

The entrance to the hotel is absurd if you follow navigation or GPS.