Hilton Garden Inn Cleveland Airport

I stayed because I had an early flight. It wasn’t bad. It was a decent day not the cleanest place I’ve ever stayed, but not super dirty by any means.

Shuttle to airport

No bathtub and need a bigger restaurant

We were spending the weekend in Cleveland to have my car displayed at the Piston Powered Show at the IX Center. I decided to treat ourselves and stay at this hotel instead of driving the hour plus back and forth to home each day. This was such a nice hotel when I last stayed over 10 years ago. First off one of the two elevators was out of service. After reading reviews I see this has been broken since January of 2025 if not before. The room appeared slightly dingy and the toilet seat was cracked. After night one we went down for breakfast - instead of paying $20 each for the buffet we ordered “made to order” eggs, sausage and pancakes. The meal was still over $25 and very disappointing. The space eggs were gross, the sausage patties dry and hard and the pancakes would not even absorb syrup. After two nights (totaling over $400 for the room) I was loading my bags in my truck when I discovered someone had struck my rear passenger door. They left a huge dent and white scrapes. I immediately went to the front desk where the manager could not have seemed any less concerned. He told me they do not have video cameras in the parking lot. A lady working gave me the number for the local police. The location my truck was parked was literally in sight of the front desk! I did not want to use my insurance since the responsible party can not be identified. I will be paying around $1500 for my poor new truck to be fixed so my weekend stay cost me almost $2000! I have addressed this with the hotel and they just said sorry. I’d like to be reassured that they will at least look into video surveillance in the parking lot. I thought the Hillton name meant something but now I see this is not the case. I will never stay at this hotel or another Hilton!

Thought breakfast was to expensive

The room was nice. And clean. And comfortable.

Kids running all over the pool area , throwing balls from one side to the other. Only got to relax in Sauna for about 10 minutes because of the screaming. I am glad kids were having fun. Maybe a cool idea to make adult only pool hours for other guests to be able to use the pool who don't have kids.But I understand its a popular hotel because of the airport. Not much you can really do.

Very clean & comfortable. Super close to airport but we did not hear any aircraft and slept well. Staff we interacted with were all kind & courteous.

Would recommend more information located in the rooms re: breakfast, lunch & dinner items on hotel restaurant menu and menu item prices.