Shutters Hotel

Cleanliness

Broken hair dryer, uncomfortable bed and indoor pool hours

There was a pool and a Jacuzzi, breakfast was included and there were a variety of options (they give you a voucher for the bacon and eggs). The rooms were clean and the showers were nice.

The pool closes at 10pm but on the website it says it's 24/7 so we unfortunately were only able to use it for 1 hour. We also got an email telling us that there was a sauna but there is no sauna.

Beds queen amazing room was comfy

Nothing

The staff wad awesome! Jess did great at breakfast. The bacon was so good!

I would like if the pool was closed to kids for an hour in the evenings and 1 hour in the mornings.

The location is close to highway and room is spacious and clean, the price is also reasonable and affordable! It is worth to choose!

Room features were excellent; excellent, and attentive, staff!!!!

NOISE! Apparently there are these very large fans outside, probably connected with AC. They kept me awake much of the night/

How it was in town were all the restaurants

Cleaning and it was falling apart. They redid the outside to look really nice but the inside needs lots of help!!

It didn't start off very well, but the night manager came in and straightened out the room situation and literally saved the day. It was all happiness from there. My room, the one I always stay in, suddenly became available. The manager was empathetic, kind, accommodating and professional, she is just the kind of person you want running your hotel. The breakfast was delicious and the cook/server gracious and accommodating. I'd go back just for the way she greeted you, so welcoming, and the way she cooked the bacon!! Friendly staff only enhanced the short stay. The hotel is absolutely beautiful! High ceilings, lots of light, tasteful furniture, with a wide open feeling as you walk in. Did I mention spotless; maids do an excellent job. I love coming here and will return!