Garden Court Hotel Aylesbury

lovely reception lady, room spotless, free parking,very helpfull staff,

Why is the property available to be booked online during the night if there isn’t anyone there to check in guests? You should close your property online between 11pm to 7am like many other properties do! Very disappointed when I booked, paid online and when arrived, no one there to check me in. And the funniest part is that the property claim to have 24h room service. Another lie, otherwise I would have been checked in.

For the price it was disappointing , paper cups accompanying the kettle , extemly basic , and was told we didn’t have to be in by any certain time as security was on the front desk all night after 11pm to let us in. We were stuck out in the cold for half an hour trying to arouse the security (very obviously sleeping ) ring the doorbell banging on the door then having to ring the hotel , no answer but we could hear it ringing from outside, we were left standing thinking how were we going to get in, then emerged the security from the back , opened the door and didn’t even speak one word to us, how rude as we had been stuck outside in the cold for 30mins , would not choose here again

If you're wanting to pay a premium rate for what is essentially a run down homeless shelter then this is the place to stay! Security everywhere to ensure the safety of those paying £128 per night! Room was outdated,dirty, heater/air con unit broken, toilet seat half hanging off, water leaking from the flush handle when used. Restaurant facilities were closed, maybe being used as a soup kitchen, but this is not the standard of hospitality you would expect when paying such a premium per night. Guest should be advised before booking that this hotel is being used as a shelter and should certainly not be charging such a price. Massively disappointing stay

Below standard especially for the price. Room was spacious but not the best I have stayed in. The restaurant is not open for breakfast or evening meal, if you have booked B&B you get presented with a small brown bag with a cereal bar, apple, prepackaged croissant and a carton of orange juice. I was woken on numerous occasions by other people’s doors banging closed and there was quite a lot of road noise. I will not be returning, the only good thing was a large car park.

Stayed here previously when visiting Waddesdon Manor as handy location. Large bed room and comfortable bed adequate bathroom and all clean. However, no bar or restaurant facilities. Only 5 vehicles in car park whilst local Premier Inn is packed. I wonder why?

We stayed here three years ago and it was convenient and satisfactory. This time no restaurant facilities so had to look elsewhere to eat. Room was ok bed quite comfortable but tea/coffee facilities a bit sparse and paper cups a first. To be honest the hotel is quite tired and needs refurbising to keep up with standards required these days. The staff were very friendly and courteous

I booked this hotel as I had an unexpected stay over in Aylesbury and it cost me £137.75. On first inspection the room looked spacious and clean……however! The toilet seat did not fit the toilet and the sink was dirty and cracked. There was a towel radiator installed that is switched on via the room light switches and the wiring near the floor looked suspect to me. The shower head was filthy and there was no way I would use it. The room itself was very cold with a small plug in electric heater against the wall. The bed itself was quite possibly the hardest mattress I have even slept on, skin to sleeping on a lumpy concrete pad. The air con was faulty and this flashed fault codes every half second illuminating the room in an annoying green glow. The control panel was broken rendering it useless. The clock provided was also 7hrs and 20 mins out of time. The following morning I opened the curtains and discovered what looked suspiciously like human poo on the net curtain. A very uncomfortable night indeed and not one I would be willing to repeat……I skipped the breakfast offer!

Old out of date no restaurant or bar. Very noisy road. Bathroom toilet seat loose rusty stains running down the wall from toilet handle. Wash basin badly cracked with age. Net curtains dirty. Bed and pillows very very hard. Expensive for such out of date hotel

Cleanliness is of little consequence when you have been woken up in the early hours of the morning by a violent drunk who had fought past the security guards in a vain attempt to get more alcohol and was hammering on guest's doors until calmed down by security. The broken glass door is a reminder of this violent incident. We had paid in advance for 3 night's but left after 2 , the receptionist not even bothering to ask why, far less offering a refund. No restaurant , no bar, a shabby room , a broken hairdryer (and no replacement available from reception) and all of this for ONLY £115 per night. We will dine out on this dreadful experience at every possible opportunity and have vowed never ever to stay at any Best Western "hotel" in future.