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9 / 10 Guest Rating

Holiday Inn Ellesmere Port by IHG

Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL, Ellesmere Port, GB

Holiday Inn Ellesmere Port by IHG - main view

About the Property

Experience unparalleled comfort and convenience at Holiday Inn Ellesmere Port, your gateway to adventure and relaxation.

Recreational Amenities
Unwind and recharge with our fantastic recreational facilities, including a state-of-the-art health club, indoor pool, and soothing sauna. Perfect for families or solo travelers looking to elevate their stay.

Dining Options
Indulge in culinary delights at our on-site restaurant, or enjoy 24-hour room service for those cozy nights in. Don't miss our daily buffet breakfast, featuring a variety of hearty options to kickstart your day.

Business and Event Facilities
Whether you're traveling for work or planning a special event, our business center and versatile meeting spaces cater to your needs, supported by complimentary wired internet access.

Elevate your stay with comfort and style—book your room today at Holiday Inn Ellesmere Port!

Facilities & Amenities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Picnic area
Elevator
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, Multiple Beds (Canal View) - Photo 1
Standard Room, Multiple Beds (Canal View) - Photo 2
Standard Room, Multiple Beds (Canal View) - Photo 3
Standard Room, Multiple Beds (Canal View) - Photo 4
1/4

Standard Room, Multiple Beds (Canal View)

2 King Beds237 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free newspaper, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hand-held showerheadNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

22 m2
Sleeps 4
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDesk

2 King Beds Standard Canal View

Non-refundable
Room Only
20% OFF$207.71

$166.17

Includes taxes & fees

2 King Beds Standard Canal View

Non-refundable
Breakfast Included
20% OFF$223.83

$179.06

Includes taxes & fees

2 King Beds Standard Canal View

Non-refundable
Half Board
20% OFF$318.24

$254.59

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
1/5

Standard Room, 1 King Bed

1 King Bed215 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free newspaper, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hand-held showerheadNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDesk

2 Double Beds Non-Smoking

Non-refundable
Room Only
20% OFF$213.91

$171.13

Includes taxes & fees

2 Double Beds Non-Smoking

Non-refundable
Breakfast Included
20% OFF$230.5

$184.4

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 Twin Bed215 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free newspaper, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hand-held showerheadNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

20 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDesk

Standard Room

Non-refundable
Room Only
20% OFF$143.3

$114.64

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$159.4

$127.52

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$252.94

$202.35

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Canal View) - Photo 1
Standard Room, 1 King Bed, Accessible (Canal View) - Photo 2
Standard Room, 1 King Bed, Accessible (Canal View) - Photo 3
Standard Room, 1 King Bed, Accessible (Canal View) - Photo 4
1/4

Standard Room, 1 King Bed, Accessible (Canal View)

1 King Bed215 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free newspaper, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in shower, lowered counter and sink height (inches): 29, low-height view port in door, bathroom emergency pull cord, shower grab bar height (inches): 35, vibrating pillow alarm, grab bar in shower, low-height door lock, portable shower seat, low-height counter and sink, roll-in shower width (inches): 63, visual fire alarm, wheelchair-width doorways, toilet grab bar height (inches): 29, hand-held showerhead, high pile carpet in room, wheelchair accessible, and wheelchair-accessible doorway width (inches): 32Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDesk

Standard Room with 1 King Bed and Canal View - Accessible

Non-refundable
Room Only
20% OFF$143.3

$114.64

Includes taxes & fees

Standard Room with 1 King Bed and Canal View - Accessible

Non-refundable
Breakfast Included
20% OFF$159.4

$127.52

Includes taxes & fees

Standard Room with 1 King Bed and Canal View - Accessible

Non-refundable
Half Board
20% OFF$252.94

$202.35

Includes taxes & fees

Guest Reviews

9
Exceptional2421 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.4
Service9.9
Location9.4
Room Quality8.3
Amenities8.4
Value for Money9.3
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

N
NickgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0

Breakfast.

Parking

Helpful?
P
PaulinegbGB
Verified booking
couple
Standard Room
Stayed in May 8, 2026

"Staff could not do enough for you, felt well looked after"

9.0

Staff

Carpets in rooms need replaced

Helpful?
K
KarenauAU
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Great place to stay."

10.0

Spacious, clean rooms with very comfortable beds, great on-site parking, fantastic breakfast and dinner, and friendly, helpful staff who made the stay really enjoyable. Easy access to Liverpool via the tunnel—highly recommended for anyone looking for a convenient place to stay.

N/A

Helpful?
V
vimalgbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Poor facility .not able to provide even sleeper , even though we paid £200"

4.0

Hotel was ok not any special

cant believe they cant provide small sleeper . while we paid £200

Helpful?
L
LowrigbGB
Verified booking
family_with_children
Standard Room
Stayed in May 5, 2026

"Amazing!! All the staff were so polite and friendly, spoke to the children, which mine liked. Definitely will stay again"

10.0

Modern, excellent valve for money. Extra touches go the children - mine were so happy and excited.

There wasn’t anything we didn’t like.

Helpful?
L
Lana-LeegbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Great staff, disappointing hotel."

5.0

I did appreciate the availability of Dove products in the room — a nice touch. Breakfast had a decent spread, but it was very overpriced for what it was. £15 per person felt steep, especially considering the overall experience.

We had assumed the hotel was much closer to Cheshire Oaks than it actually is. We still had to drive to the shops and back, so it’s a bit misleading to advertise it as the “Cheshire Oaks Holiday Inn”. Our first night was terrible — the mattress was so uncomfortable that we had to complain. We were moved to a new room the next day, but the facilities still weren’t great. We didn’t leave feeling rested; we left feeling tired and miserable, which was disappointing given the journey we’d had. We were also woken up by dock beeping from around 4:30am onwards, which wasn’t ideal. To be fair, the staff were all very welcoming and lovely. Christine in particular went the extra mile when we raised the issues: she arranged a room move and gave us a couple of drinks vouchers. All the staff were helpful and kind — it’s just a shame about the hotel itself.

Helpful?
B
BeckygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Awful!!"

3.0

The car park had plenty of space.

Our room was dirty. Cobwebs all above curtain rail whole way across. There were clumps of grey hair on the floor. Gray hair in the toilet sink. Hairs on the duvet. Very dusty!

Helpful?
J
JaspalgbGB
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Excellent"

8.0

Food was nice and the room

Swimming pool was dirty and toilet full of shit. Really dirty

Helpful?
A
AngelagbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Great stay again, thanks"

10.0

Lovely hotel next to the canal. Nice helpful staff. Good food. Clean, comfy bedrooms. Great location for visiting Chester city, Zoo and Cheshire Oaks with kids

Helpful?
P
PaulinegbGB
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"The staff were absolutely amazing"

9.0

Parking

Helpful?
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