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7.5 / 10 Guest Rating

Best Western Palace Hotel & Casino

Central Promenade, Douglas, gb

Best Western Palace Hotel & Casino - main view

About the Property

Luxurious Accommodation with Stunning Sea Views

The Best Western Palace Hotel offers a luxurious stay with modern rooms equipped with all the necessary amenities. Enjoy breathtaking sea views from selected rooms, along with free WiFi throughout the property.

Indulge in Delicious Dining Options

Savor delicious meals at the Paragon Bar and Restaurant, offering a variety of options for breakfast, lunch, and dinner. Don't miss out on the evening carvery for a satisfying dining experience.

Relax and Unwind at the Palace Health Club

Take advantage of the hotel's health club, featuring an indoor pool, gym, sauna, steam room, and more, all while enjoying panoramic sea views. Pamper yourself with a spa bath and lounge area for light meals by the pool.

Experience luxury, comfort, and entertainment at Best Western Palace Hotel - book your stay now for an unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note the property will contact guests when a booking is subject to the group policies. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
1/4

Double Room

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Standard Room with Double Bed-Non-Smoking

Non-refundable
Room Only
20% OFF$171.84

$137.47

Includes taxes & fees

Standard Room with Double Bed-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$196.36

$157.09

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

15 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Room Only
20% OFF$171.84

$137.47

Includes taxes & fees

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Breakfast Included
20% OFF$196.36

$157.09

Includes taxes & fees
Twin Room with Sea View - Photo 1
Twin Room with Sea View - Photo 2
Twin Room with Sea View - Photo 3
Twin Room with Sea View - Photo 4
1/4

Twin Room with Sea View

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 2 beds.

15 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerRadio

Twin Room with Sea View

Non-refundable
Room Only
20% OFF$188.17

$150.54

Includes taxes & fees

Twin Room with Sea View

Non-refundable
Breakfast Included
20% OFF$212.73

$170.18

Includes taxes & fees
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 1
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 2
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 3
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 4
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 5
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 6
1/6

Deluxe Room, 1 King Bed, Non Smoking, Sea View

1 King BedInternet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerDeskPrivate bathroomHeating

Deluxe King Room with Sea View-Non-Smoking

Non-refundable
Room Only
20% OFF$204.54

$163.63

Includes taxes & fees

Deluxe King Room with Sea View-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$229.08

$183.26

Includes taxes & fees
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 1
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 2
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 3
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 4
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 5
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 6
1/6

Standard Room, 1 Double Bed, Non Smoking, Sea View

1 Double BedInternet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerDeskPrivate bathroomHeating

Double Beds Oceanview Non-Smoking

Non-refundable
Room Only
20% OFF$188.17

$150.54

Includes taxes & fees

Double Beds Oceanview Non-Smoking

Non-refundable
Breakfast Included
20% OFF$212.73

$170.18

Includes taxes & fees

Guest Reviews

7.5
Very Good2631 verified reviews
AI Summary

Guests highly rate the location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.5
Location8.5
Room Quality7.0
Amenities7.0
Value for Money8.0
Food and Beverage7.0
Overall Experience7.5

Select topics to read reviews

J
JohngbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"An overall good stay."

8.0

The downstairs access was very good for my 2 disabled companions. The restaurant food was nice when we were allowed to use it. The staff were very helpful and nice.

We were placed in a room just above a huge kitchen extractor fan! We were placed too far from the lift! The key cards kept having to be reprogrammed.

Helpful?
H
HELMUTgbGB
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"a good stay as always here."

7.0

Great view and good parking

Helpful?
P
PaulgbGB
Verified booking
extended_group
Standard Room
Stayed in May 15, 2026

"Very Good"

7.0

Breakfast, Bar, Casino

Some noise from AirCon outside window.

Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Very Good"

7.0
Helpful?
P
PetergbGB
Verified booking
family_with_children
Standard Room
Stayed in May 15, 2026

"Excellent"

10.0

Breakfast room with view

Helpful?
H
H329VUdarrens
Verified booking
Solo travel
Standard Room
Stayed in May 14, 2026

"Dated, unloved, worn - that describes this hotel in just 3 words"

2.0

Extremely poor visit, to say this hotel is dated is an understatement. It couldn't look further from the truth on the website and the other reviews say it all. The front entrance is like something from the 1970's, squeaky glass door and unwelcoming lobby area rings alarm bells straight away. The walk upstairs to the room sees a worn carpet, hand rails either chipped or missing paint. The whole feel of the place is one of it needs so much TLC. The room (216) is the same - worn carpet, worn & stained chairs, a very noisy room as it overlooks a flat roof with some sort of constant generator noise meaning you have to close the window to get any sort of peace. The shower is either scolding hot one minute and freezing cold the next. The kettle had a split in the front so water leaked everywhere, somewhat of a H & S issue. Cannot believe that the company care that little of how a hotel should look and not expect some constructive criticism when it doesn't really meet the basic standard of what you would expect from what is classified on the website as a 4 star hotel. Believe me it is far away from that rating. The 1 star is no reflection on the staff, mainly in the restaurant, who were really good.

Helpful?
V
VictoriagbGB
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Good value for money in the IOM"

5.0

Location and sea front with the new bar

Dated decor in the rooms

Helpful?
B
BridgetgbGB
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Was great"

8.0

Everything was great just wished we had booked earlier so we could maybe we could have got suite like last 2 visits

Helpful?
M
MichellegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
E
EifgbGB
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Was adequate"

8.0

Breakfast was good

Evening meal - Did not like having to sit in a Bar, preference would have been a quiet Dinning room, with a better menu

Helpful?
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