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7.5 / 10 Guest Rating

Best Western Palace Hotel & Casino

Central Promenade, Douglas, gb

Best Western Palace Hotel & Casino - main view

About the Property

Luxurious Accommodation with Stunning Sea Views

The Best Western Palace Hotel offers a luxurious stay with modern rooms equipped with all the necessary amenities. Enjoy breathtaking sea views from selected rooms, along with free WiFi throughout the property.

Indulge in Delicious Dining Options

Savor delicious meals at the Paragon Bar and Restaurant, offering a variety of options for breakfast, lunch, and dinner. Don't miss out on the evening carvery for a satisfying dining experience.

Relax and Unwind at the Palace Health Club

Take advantage of the hotel's health club, featuring an indoor pool, gym, sauna, steam room, and more, all while enjoying panoramic sea views. Pamper yourself with a spa bath and lounge area for light meals by the pool.

Experience luxury, comfort, and entertainment at Best Western Palace Hotel - book your stay now for an unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note the property will contact guests when a booking is subject to the group policies. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
1/4

Double Room

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Standard Room with Double Bed-Non-Smoking

Non-refundable
Room Only
20% OFF$171.84

$137.47

Includes taxes & fees

Standard Room with Double Bed-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$196.36

$157.09

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

15 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Room Only
20% OFF$171.84

$137.47

Includes taxes & fees

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Breakfast Included
20% OFF$196.36

$157.09

Includes taxes & fees
Twin Room with Sea View - Photo 1
Twin Room with Sea View - Photo 2
Twin Room with Sea View - Photo 3
Twin Room with Sea View - Photo 4
1/4

Twin Room with Sea View

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 2 beds.

15 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerRadio

Twin Room with Sea View

Non-refundable
Room Only
20% OFF$188.17

$150.54

Includes taxes & fees

Twin Room with Sea View

Non-refundable
Breakfast Included
20% OFF$212.73

$170.18

Includes taxes & fees
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 1
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 2
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 3
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 4
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 5
Deluxe Room, 1 King Bed, Non Smoking, Sea View - Photo 6
1/6

Deluxe Room, 1 King Bed, Non Smoking, Sea View

1 King BedInternet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerDeskPrivate bathroomHeating

Deluxe King Room with Sea View-Non-Smoking

Non-refundable
Room Only
20% OFF$204.54

$163.63

Includes taxes & fees

Deluxe King Room with Sea View-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$229.08

$183.26

Includes taxes & fees
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 1
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 2
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 3
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 4
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 5
Standard Room, 1 Double Bed, Non Smoking, Sea View - Photo 6
1/6

Standard Room, 1 Double Bed, Non Smoking, Sea View

1 Double BedInternet - Free WiFi Entertainment - LED television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxHair dryerDeskPrivate bathroomHeating

Double Beds Oceanview Non-Smoking

Non-refundable
Room Only
20% OFF$188.17

$150.54

Includes taxes & fees

Double Beds Oceanview Non-Smoking

Non-refundable
Breakfast Included
20% OFF$212.73

$170.18

Includes taxes & fees

Guest Reviews

7.5
Very Good2631 verified reviews
AI Summary

Guests highly rate the location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.5
Location8.5
Room Quality7.0
Amenities7.0
Value for Money8.0
Food and Beverage7.0
Overall Experience7.5

Select topics to read reviews

S
SheilaimIM
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Very pleasant stay definitely stay there again"

10.0

Very clean and room was very clean

Helpful?
L
LeegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Very Good"

7.0

Facilities

Some of the staff

Helpful?
C
chrisgbGB
Verified booking
extended_group
Standard Room
Stayed in May 19, 2026

"Was a pleasant stay. Rooms could do with an update but the facilities were all good"

7.0

View had a sea facing view

There was an electrical fault that was worrying

Helpful?
E
ericgbGB
Verified booking
extended_group
Standard Room
Stayed in May 18, 2026

"Best Western, Isle of Man"

8.0

Sea view (you have to pay extra but it is worth it) Location - the hotel is located in between Electric tramway and city centre. Breakfast - you have to pay extra but it is all you can eat with a great selection of good quality food.

From the outside the hotel does look dated but, they are revamping it inside however, the rooms are clean and all the towels and bedding are really white.

Helpful?
S
Steve 2107gbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Good"

6.0
Helpful?
A
AndreagbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Great location"

3.0

Perfect location for visits around the island. Very close to the ferry terminal, steam train rides and much more. We hired a car and drove from the airport which was a 20 minute drive.

We had one of the older rooms which was meant to be a deluxe sea view room definitely not deluxe and no balcony like some of the rooms. Room did need a refurbished as showed lots of wear, bed very uncomfortable and shower over the bath was very narrow for me and I am slim so any one bigger would struggle.

Helpful?
D
DagmardeDE
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Good"

6.0
Helpful?
L
LisagbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Good location"

7.0

The room ,the bars and restaurants and the position .

The outside needs a lot of work ,it looks scruffy and mis match .

Helpful?
I
iangbGB
Verified booking
extended_group
Standard Room
Stayed in May 17, 2026

"Okay for a stopover with the lads would not take my wife"

7.0

Location breakfast very good

Rooms were okay the fabric of the building is decayed and grubby looking

Helpful?
K
KishorgbGB
Verified booking
family_with_children
Standard Room
Stayed in May 16, 2026

"Excellent"

8.0
Helpful?
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