Hampton Inn Metairie

The breakfast was amazing, rooms were clean, and the staff was extra friendly. I hotel smelled really good when I first entered the building.

I didn't have a problem with anything. Everything was to my expectations. Great job!

The location was good in the sense that it was next to the mall and a great Japanese restaurant. The parking garage made things easy and is not common at other hotels in the area. The employees were very sweet and the security was ideal given that I could enter the hotel through the parking garage with my key card.

When we checked in there was hair on the bathroom counter, on the bed and mysterious stains on two pillows. When we requested new pillow cases, another stain was found. Additionally I thought our shower had only a single door until my boyfriend stated it was supposed to have to and I went into my fellow guests room and realized we were missing a full door. At the breakfast even, there was also hair located by the tongs. Lastly, it should really have stated it was located under an underpass. It doesn’t show on any of the pictures or maps so I thought I was in the wrong place and the turn was odd. Confused a few Uber drivers that we used even but they were able to figure it out.

was mostly clean

most if ceiling over shower was stained. rooms are very dark definitely need more lighting. pool was very cold. not sure if it was supposed to be heated or not

From the moment I checked in I received top tier customer service. The staff were friendly and helpful. Thank you Sam for your service.

Room was clean but amenities and towels were not replenished even when requested. Breakfast was just ok.

I recently stayed at this hotel and overall had a very positive experience, especially when it comes to location. The hotel is perfectly situated in a central area, making it easy to access nearby restaurants, shops, and popular attractions. Whether you’re in town for business or leisure, you won’t need to travel far to find what you need.

Stay was very pleasant. Clean room, friendly staff. Needed extra towels, staff helped right away. I would recommend this hotel to others!

We had a great stay! The location is right off the highway which makes easy access into New Orleans as well as to take the causeway to the North Shore. Staff is fantastic, especially Samantha who went out of her way to make our stay comfortable and enjoyable. We will definitely stay again.

The customer serive desk agent is top teir. She attend to my child need without hesitation she’s AMAZING