Mercure Kangaroo Island Lodge

The property is cosy with the common areas having the character of a lodge (lots of wood, fireplace...), which is great during the cooler season. The rooms are comfortable and of the expected standard and the restaurant has good quality meal options. All the staff members we encountered were very polite and helpful.

The property shows some wear and tear, e.g. the bathroom door of our room had been replaced by a sliding door, which did not fit very well.

very good place to stay in kangaroo island

Room was spacious

Staff. All throughout the facility the all day bar and lounge being open as promoted. When I attempted to enter at 4.55pm I was told it was closed. I showed Max the QR code compendium where it very clearly states the bar is open all day from 11am for drinks. Max advised that he was new and because there weren’t many guests the bar/lounge was closed til staff arrived. I arrived back at 5:45pm and was met with a rude, argumentative Soni was stipulated that I needed to be considerate of her and the staff 😮 Soni continued with her attitude towards me whilst I was having dinner and I left before I was finished as the atmosphere was too unpleasant. Train your staff!

I've never seen a hotel room with a bigger bed, a bigger TV, or a bigger mirror. This place is pure luxury, even in the most affordable rooms. It's only about 30min from the ferry but feels very remote and peaceful. We would absolutely stay here again!

Food was excellent, staff were very cheerful and friendly. Location was beautiful.