Mercure Kangaroo Island Lodge

Lovely staff in a great location

Wasn't aware that there would be limited facilities in the area

The Accomodation good, Meals and dining areas great , good breakfasts. The main younger male customer service person at the desk who helped us with a couple of issues, was good and helpful. I thanked him on our last night. We stayed 3 nights.

When we got to our room the TV channels didnt have many local channels working ..mainly Foxtel. From that day of arrival over to next day the customer service man managed to fix the problem. Also my side of the bed first night was so uncomfortable (dipping) after 3 hours of trying to sleep, I had to sleep with my head at the footend of the bed. I told your team member about it. As we were going out for the day i didnt expect the bed to be improved. But it was alot better for the next 2 nights. I could sleep..

Quiet

Mouldy curtains.

Location, staff, breakfast, bar of an evening.

Nothing

Liked the room decor and fixtures and size

Didn’t like that even though we paid $496 per night and it was a standalone lodge that there were no cooking facilities. Just kitchenette and not even a microwave.