The Westin Portland Harborview

Warm and friendly

Minor problem with refrigerator, could have been resolved but it was so minor that I couldn’t deal with it.

Pros: room was spacious and clean with excellent view of the city. Location perfect for our need. C2 restaurant was excellent! Best baked haddock dinner for me and fish and chips for my husband. Also breakfast was just as good. Excellent time also at the Top of the East. Great bartender at C2 our specialty drinks were really good and we got to watch the Olympics on TV. Drinks were priced very reasonable. Cons: coffee maker was missing parts so could not use it and coffee shop fee was six dollars for a regular coffee and restaurant fee was five. Really? No free coffee for guests. A turnoff for sure! Night lights on headboard one of 4 worked. Plugs for technology items old and charged very slow. Bathroom ground outlet was upside down! Hair dryer kept shutting off. Need room key to run elevator to get to guest rooms. Very inconvenient. Hire security instead While in the C2 restsurant, had to leave the restaurant, go through the lobby and down another hall to get to the bathroom! Thank you to the young man who guided me! Not easy to find and not good for those with mobility issues and time consuming. Did not ask elderly mother to join us as she would have had a very difficult time. Had to leave meal for sometime just to go to the restroom! Should be way closer! Also while in the Top of the East, bathroom is down several stairs on the floor below. Assume you need to use the elevator to go down a floor if a person has mobility issues. Was a pain for a normal person. Parking is a joke. When I made my reservation I included parking cost. The public garage next door. Instructions from my reservation said to get ticket and give it when we check in. No ticket is given. There is a website you go to pay. So since we paid, we did not do that. Thank goodness! The front desk folks said we just use our room key to get in and out of the garage. Okay, so what happens when you check out? You are supposed to use the room key card and drop the card in the box below, but the box is full and you cannot add another card! Panic sets in as how long does the gate stay up? Horrible system! Then you have to carry all your stuff from the parking garage into the front of the hotel as you need a room key to go from the garage through the brease way into the hotel. Not easy. Parking 38 dollars in garage for a day or valet for 45 plus tip...decide gor yourself. Would I stay again? Only if I needed to be close to this location. So many better choices in the area.

Proximity to the state theater

The parking garage stairwell was a biohazard

Very comfortable beds, sparkling bathroom, perfect staff at check in, attractive facility, great fitness room! The complimentary breakfast was above and beyond. Entree off the menu was excellent.

Thank you to Paaencui for cleaning my room.

The view was nice. Everyone, including housekeeping and security staff were engaging and friendly

No one answered the intercom when we arrived from the parking garage. The temperature was in the single digits and the wind was strong. It took several minutes; luckily an employee happened to be going into the building and let us in. The front desk staff was friendly, but not very informative. We are used to the desk staff giving us general information regarding dining times, internet info, etc. Other than that, our stay was very enjoyable.

I am a local, but I had a broken hot water pipe so my girlfriend and I took advantage of already low winter rates and then booked one of those Hotwire secret deals and got a king room for three nights for $80 per night at 40% off the nightly rate. That’s a pretty good deal! So we had a little local staycation for a few nights. Tried a few new eating places, saw a comedy show and some music. This is a classic Portland hotel that’s probably been around at least 100 years. In my forty something year lifespan it has been the Sonesta, the Eastland Park, the Radisson, and then Westin bought it and renovated it about a decade ago. Pretty nice hotel right in the center of Portland. Very walkable to anything downtown . An old hotel, but updated and very clean and modern, although rooms are a bit generic. But clean and comfortable, nonetheless. The rooftop bar at Top of the East” has excellent 270° views of the Portland skyline and on a clear day you can see all the way over to Mount Washington, New Hampshire. Valet parking is $40 per night. Self parking I think was $30, but if you’re local like I am, you know you can go a block or two to the east, south, or west and there is plenty of free on street parking in the residential neighborhoods adjacent to the hotel. Just be aware that these days there’s a lot of homeless, junkies, vagrants and crazies wandering the streets, so I can’t guarantee your car might not get broken into if you want to park on the streets nearby. I did and had no problems, and I also lived a block away for a few years and also never had the misfortune of having my car messed with, but it does happen in Portland with the influx of the homeless and druggies that have taken over Portland. Interesting historical fact about this hotel… in the late 70s or very early 1980s Ozzy Osbourne was in Portland for a show. They used to have a small rooftop pool and he was escorted out of the city by police after throwing the pool furniture from the roof to the streets below about 20 stories below!