Staybridge Suites-Knoxville Oak Ridge by IHG

The breakfast was nice and had many options but the room was not clean there was hair in the bathtub and what looked like mold by the access handle for the bath and a dead roach in a cabinet and when i told the staff about it at check out they just replied as okay..

We have stayed at this hotel multiple times. This past weekend has been the worst experience that I've ever had here. Our room stunk like smoke, the toilet was crooked in the bathroom, there was stuff splattered on the walls in the bathroom, and the shower has a giant crack in it. The parking was horrible. We had to park in the nail salon parking lot next door.

We have stayed here multiple times and absolutely love it. All staff are friendly, the free breakfast has many options, they have to go bags with snacks for guests who come to ride, the rooms are always clean. We will definitely be staying here again when we come to ride Windrock.

Clean and staff was courteous. Near restaurant. Easy access to other streets.

This is by far one of the nicest hotels I’ve stayed at, do yourself a favor and get the king suite

Hotel smelled like people were smoking in there rooms. On a few occasions you could smell the odor of marijuana. Understand with Covid that rooms are not cleaned daily and my guess is that some of the patrons that stay there for a week at a time take advantage and smoke anyway

I requested a king size bed and hotels.com put me in a handicapped room that I did not want. Thankfully Staybridge Hotel staff in Oak Ridge, TN put me in a fantastic room. I usually stay at Holiday Inn Express and I really liked this location just as well! Excellent staff and comfortable clean rooms. They put me on the first floor because I had my puppies with me. I definitely would stay here when I visit family again!

The room was clean, the air conditioner worked great, and the bed was comfortable. Those are the main 3 things really that everyone looks at. Additionally the fitness center equipment worked. Usually smaller hotels experience those breakdowns and do not keep up to date on workout equipment. Hotels of this nature normally get 3 ratings from me if they are basically decent. But this hotel excelled in what they offer, so they got a bump up in rating from me. Recommend if you travel in this area.

Overall wonderful. Clean, friendly, good and tasty food.

Room maintenance was in poor and unsafe conditions. Management was unable to provide a like room type exchange do to HC room requirements.