DoubleTree by Hilton Neenah

Area is it quiet some good restaurants nearby, parin bathroom is not a clean at all and, cleaning lady doesn’t do her job.

We stayed in DT for the air show and for the price you pay because if that eevbt you would expect the property to be prepared for all the people. Rooms are dirty, Cleaning services don't make bed or vacuum your room unless you ask them Restaurant downstairs says it's open till 11 but they actual close at 9 They gave us water in the room on the first day and after that it was non existent The breakfast buffet is belittle better than McDonald's Overall wouldn't stay here again for that price I will take any motel and seems I will be getting the same thing.

I originally booked Double Tree by Hilton at Neenah because we were going to attend the airshow at Oshkosh this week. Unfortunately I developed Covid 19 several weeks ago and had a hard time overcoming it. I have had two scripts of anti-biotics to eliminate upper respiratory infections. I tried to seek re-imbursement for our stay, but could not due to policies. I contacted 3 Hilton Honors representatives. I manager from Neenah was supposed to contact me. Never happened. The employee at the front desk, this morning, was courteous and apologized that management had not contacted me. Management dropped a ball. How disappointing.

Property was clean

The room was dirty including the bed.

This hotel is in a great location near local shops and restaurants. Within waking distance of a lake with a nice sitting area. That staff was very friendly and helpful. The onsite Bbq grills came in clutch on our long stay (9 days) the pool was very nice and the hot tube was very large.

Very nice and helpful staff, especially Jaylin. Hotel was clean

When I enter the room my toilet had water seeping out it took them a few hours to come and address the issue and my bed seem kinda of mist I think it was because someone turned the air off

The property was clean and well kept. Thus hotel is also in a nice area of town. We felt safe there.

The hotel chose to resurface their driveway and parking lot On a big holiday weekend, when hotel was busy, and did not notify any one with reservations that we could not pulling or have anywhere to park. We had to circle the block 3 times trying to figure out where to go, finally calling the hotel to be put on hold and told to park in a city lot behind the hotel on a side street, even though it said permit parking, and walk all our luggage and belongings across a street. Absolutely ridiculous way of doing business. The staff said they had no idea either until they showed up to work. Our “nonsmoking” room smelled of smoke and the AC barely kept the room cool at full max.