Mercure Ballarat Hotel & Convention Centre

good location clean and orderly

inside roads were pot holes

The hotel grounds were pleasant with attractive brick buildings, greenery, water features and a spa.

The interior of the room was very disappointing, small, with ugly old furniture and a very tired, dated bathroom.

The friendly, welcoming staff, the lovely gardens, comfortable bed.

Nothing

The grounds of the property were lovely, great location

Bed was absolutely atrocious! Rooms were freezing cold - being Ballarat and winter I would have expected electric blankets - even basic motels that I've stayed in have electric blankets. On multiple occasions I had tried to call reception but no one answers. When we arrived there were functions on, so no carparking available to check in, I had to circle multiple times until someone had moved out of the tiny 2minute bay. The rooms are very old & definitely not worth the money that we paid for 2 nights.

The property is centrally located to Ballarat and the two bedroom is a good size for families b

Some parts of the apartment are clearly showing their age - timber window trim rotting, which in a Ballarat winter lets plenty of cold air in, and cupboards not hanging on hinges evenly.

great breakfast, big room

Very private and clean.

The price was a bit high for what it was in Ballarat