Residence Inn by Marriott Philadelphia West Chester/Exton

the location of the hotel

Breakfast was a little unsatisfactory. Would have preferred some white/wholemeal bread slices rather than muffins and bagels. We stayed in a 2-bedroom suite. There were only 2 coffee mugs in the kitchen

Wonderful

Horrible

It was very noisy at night up until about midnight. Additionally, there was a charge for parking at this facility. That was NOT expected considering the location.

Place was tired and need updating

Location, old furnishing

I liked the 2 bedroom/2 bathroom suite that we had. My husband and I were traveling with my mother, and we both had our own space. The rooms were a nice size with the bonus of a kitchen & living room. And the fireplace was a lovely unexpected bonus.

We felt that one of the bathrooms should have had a walk-in shower; my 92 year old mother couldn't get into the tub, and there were no tub grab bars in either bathroom. As an insurance inspector, I was surprised to see the lack of safety grab bars in the bathroom.

Calm

Sheets had dried stains all over, had two flies in my room, no spoons in kitchen. Minimal supplies. Doors were old and very loud, I could hear them open and close all night. I did like that the microwave was set to be very quiet. Overall was fine but have been to much better Residence Inn properties and expected the same level of quality here.

I liked the size of the room and format.

The staff often seems frustrated or just not interested in being there. One of the staff verbally attacked me and threatened to call the cops on me. I'm this left a bad taste in my mouth it seems that some of the male workers have temperament issues they become very aggressive and frustrated at any small Inconvenience.