Residence Inn by Marriott Hartford Downtown

Roos are large with an industrai feel and industrial soundng heating system. When it comes on, it roars. No dining options when I was their on a Monday night. The attached brewery is closed Monday and Tuesday nights.

We have been going to the Residence Inn in Hartford for more than a decade. Up until now, we have found the hotel to be a perfect place for a night or two. While the Marriott staff was friendly and welcoming, our stay this past weekend was disappointing due to the condition of the room. From cracks in the bathroom tiles, to worn out carpet and furniture, chips and scrapes most everywhere including a two-inch hole in one wall and a popped-up ceiling tile with a cut wire tangling down near the shower head, what used to be a newly renovated landmark hotel in 2014, has become saddle sore, weary and scruffy. Even the pamphlet for the Marriott Bonvoy Card was a sign of neglect. It is really a shame since most of what we noted are cosmetic issues. With nightly rates getting near $400.00 a night, there is no value left in staying in this old shoe. We hope that an overdue renovation is the works. In the meantime, we will look elsewhere when we head for Hartford.

The staff and facility were clean. However, the facility is in need of a bit of a facelift, which could detract from getting better reviews. There was an effort to upgrade the lobby, but the upper floors, elevators, features, and lighting could use an upgrade.

Tv didn't work

Breakfast was good

I was satified the food

Everything else was pretty good

Internet kept messing up. Couldn't get to watch movies as l had hoped