Residence Inn by Marriott Hartford Downtown

The staff, especially Anita at the front desk, were all very friendly and helpful. We will definitely be staying here for all of our trips back to Hartforda

I stayed at this hotel for 5 nights with a group of 8 when we staff volunteered at a con. Almost fully stocked with all paper towels, utensils, soap, silverware, tupperware, though no dishwasher cleaner. Eight people won't fit in all its uses, for example there weren't enough beds for everyone so I had to sleep on an inflatable mattress that we brought, on the floor. Not enough plates and cups for eight people either. Spacious, with two showers and a walk-in closet on the upper loft!! Plenty of outlets! Strong wifi connection, TV can be used for a limited number of cable channels, and also Youtube, Pandora, or Netflix. Ground floor bathroom towel hanger broken and fell twice. Door knob to the unit a bit old and felt like it could break off. Toilet's flushing sometimes irratic. Could use basic repairs in some areas.

Just need some maintenance

Very large, clean rooms. Friendly and helpful staff.

The staff, location and amenities were wonderful. Everyone we interacted with were friendly and helpful. We had a minor issue leaving the parking lot at checkout and the front desk staff were able to fix the issue immediately. The breakfast selection was diverse and it was nice to have familiar staples as well as different offerings each day. The convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights and don't want to throw away leftovers or want to make their own meals. The location is wonderful too. We were there for a convention and the proximity to the convention center cannot be beat. Even with 2 young children in tow, it only took 15-20 minutes to walk there. If you exit from the lower level, you are able to go across the street to the UConn school of business building and go up the stairs for a pedestrian only walkway directly to the convention center and the riverfront.

The room had a very faint cigarette smoke odor that we got used to (or it got masked from the food we were cooking) but it was unpleasant for the first night.

Great

The night time receptionist

The hotel is perfectly located in downtown Hartford with lots of restaurants located within walking distance as well as some convenience stores to stock up on essentials. The rooms are HUGE with the living room & kitchen area separate from the bedroom loft. Perfect for an extended business stay downtown.

The room, the staff...ALL was so amazing! Sharon

The property was a little older - which is fine. The parking lot was very convenient and easily accessible. We did find some hair on our towels and on the bathroom floor. Not a huge deal for us but there was also a few fruit flies in our room - we did not cook or eat in the room while we were there.

A bit run down hotel but nice staff and good area