Residence Inn by Marriott Hartford Downtown

I had a decent stay at this property while traveling for work. My 1-bedroom bi-level loft king room was spacious and comfortable for my 13 night stay. Pros: - I found the staff to be incredibly friendly and helpful. Every interaction I had with a staff member was great, especially when my key card stopped working. They were so quick to help, and I felt like a valued guest. They really made my stay!! - The cookies at the front desk every day are dangerously good. - I liked how spacious my room was. The loft helped create a separation from my living and sleeping areas, which made for a good night's rest every night. - The location is super convenient and very close to some of downtown Hartford's best attractions, like Bushnell Park and the Wadsworth Atheneum Museum. Cons: - The rooms could use some updating. The decor is a little dated and dour. I found the couch in my room to be pretty uncomfortable, so I spent most of my relaxing time in the armchair. The kitchen is well-equipped, but the cabinets are a little dingy and damaged. - My room badly needed a deep clean. I found what looked like splattered coca cola all over one of my windows, and there were several large stains in various places along the walls. I ended up wiping down some of the surfaces with a wet wipe so I could feel more comfortable. I would recommend this hotel for an extended stay, especially because of the great staff!

The staff is amazing.

The carpet needs to be fixed at the backdoor.

Not so good fire alarm falling in the suite smh the old smell just to much money for that type of services

Very old building room needs lots of maintenance

The other button was not working, so as far as what I did not like about the area. It did not really feel unsafe, but there were a lot of people asking for money. They would be standing outside businesses, in parking lots, etc. Just made for an uneasy feeling.

The other button was not working, so as far as what I did not like about the area. It did not really feel unsafe, but there were a lot of people asking for money. They would be standing outside businesses, in parking lots, etc. Just made for an uneasy feeling.

Nice clean comfortable modern hotel. Conveniently located close to everything you will need plus more. We were not sure about security but we felt completely safe. The rooms are larger than we expected especially for a city downtown location. Parking was very easy but sort of behind the hotel.

Our room (505) was more than we expected, though there were small levels (i.e. a few stairs upon entry and to the kitchen & bathroom) but no big problem at all. Previous reviews call for a new upgrade but we didn’t find that in our room- clean and everything looked fresh. The room was at the end of the fifth floor with two rooms close but we heard no noise from other rooms or from above. No pet sounds either and the hotel was reported full. The desk person (Anita) was very helpful and cheerful in making us feel welcomed when our room was ready (earlier than we expected). We parked in the back in the open area (not in the garage) and found no problem as the hotel has an elevator to all floors. Note there will be a $17 charge for parking. Breakfast was very good. The City Brewery had an entrance right off the hotel lobby so we did have a quick beer but Pratt Street is practically across the street where we found Vaughan’s Public House (an Irish Pub & Restaurant) where we had an excellent dinner. Anyway, we had no complaints and, based on this experience, would return to stay.

No problems.

Rundown property. Stingy and just nasty. Won’t stay here ever again. Property needs a complete renovation.