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7.7 / 10 Guest Rating

Residence Inn by Marriott Memphis Germantown

9314 Poplar Pike, Memphis, us

Residence Inn by Marriott Memphis Germantown - main view

About the Property

Spacious Suites with Fully Equipped Kitchen - Experience comfort and convenience in our suites featuring a dining area, seating area, microwave, and dishwasher.

Relaxation and Recreation - Unwind in front of the flat-screen TV, stay connected with free Wi-Fi, work out in the gym, take a dip in the outdoor pool, or soothe your muscles in the hot tub.

Complimentary Amenities and Nearby Attractions - Enjoy a delicious breakfast buffet, attend our weeknight reception, and explore nearby attractions like Graceland and the Memphis Zoo.

Book your stay at Residence Inn Memphis Germantown for a perfect blend of relaxation and entertainment!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
1/4

King Studio with Sofa Bed

This room provides access to guests with different mobility.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

King Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$191.3

$153.04

Includes taxes & fees
One-Bedroom Queen Suite - Photo 1
One-Bedroom Queen Suite - Photo 2
One-Bedroom Queen Suite - Photo 3
One-Bedroom Queen Suite - Photo 4
1/4

One-Bedroom Queen Suite

This room provides a spacious, separate living area.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

One-Bedroom Queen Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$203.73

$162.98

Includes taxes & fees
Two-Bedroom Suite with Fireplace - Photo 1
Two-Bedroom Suite with Fireplace - Photo 2
Two-Bedroom Suite with Fireplace - Photo 3
Two-Bedroom Suite with Fireplace - Photo 4
1/4

Two-Bedroom Suite with Fireplace

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The suite provides soundproof walls, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit offers 3 beds.

46 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Two-Bedroom Suite with Fireplace

Non-refundable
Breakfast Included
20% OFF$478.14

$382.51

Includes taxes & fees
King Studio with Sofa bed and Oven - Photo 1
King Studio with Sofa bed and Oven - Photo 2
King Studio with Sofa bed and Oven - Photo 3
King Studio with Sofa bed and Oven - Photo 4
1/4

King Studio with Sofa bed and Oven

Providing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, a dishwasher, kitchenware and a microwave. The spacious air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 2 beds.

49 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

King Studio with Sofa bed and Oven

Non-refundable
Breakfast Included
20% OFF$274.59

$219.67

Includes taxes & fees

Guest Reviews

7.7
Very Good187 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the exceptional staff.

Categories

Cleanliness5.5
Service9.5
Location9.0
Room Quality6.0
Amenities7.5
Value for Money7.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

Y
YangusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Very Good"

7.0
Helpful?
N
NielsdkDK
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"God placering men meget gammel og slidt."

4.0

Fin beliggenhed med få minutters gang til indkøb og restaurant. God seng

Værelset lugtede gammelt og var slidt og med et meget støjende køleskab og ac unit. Elevator meget slidt og ramponeret. Der var askebægre og cigaretskod overalt på terrassen, som derfor lugtede fælt af røg.

Helpful?
L
LeighusUS
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Decent, but given a choice we would go elsewhere."

5.0

The staff was super friendly and helpful. The breakfast was good with a tasty main choice each day but always had scrambled eggs and a protein, plus bagels and English muffins, waffle maker, etc Except for the train, the location was quiet. Convenient to shopping and restaurants and Johnson Park which has a nice walking path. They allow pets.

Property is in disrepair. Lots of dings and scrapes on the walls. Luggage carts all wonky. Gutter falling off outside near parked cars. Water stain on the ceiling in our room plus electrical outlets that didn’t work, lightbulbs blown, questionable stains on lampshades … just generally in need of a long overdue update and some TLC.

Helpful?
C
ChristinefrFR
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Très bien pour 2 nuits"

8.0

Taille de la chambre

Nous avons été relogés dans l’hôtel à côté ! Pas de coffre comme prévu dans la chambre

Helpful?
J
JackusUS
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Good"

6.0

The breakfast was average, but not great.

More options to choose from.

Helpful?
J
JackusUS
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

9.0

Improvement needed

Hot choices

Helpful?
T
TimothyusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"The facility was so substandard we decided not to stay there."

1.0

The hotel itself is located in a very desirable area of Germantown. Which made it all the more disappointing once we saw the condition of the facility itself. This is the worst Marriott branded hotel I have ever seen.

On arrival at the property, we could clearly see screens that were partially torn from windows. That was the first clue that this Marriott location might have some issues. On the way to our room, we saw dingy, dirty, hallways. Carpeting that was stained and filthy, and visibly damaged doors just to name a few. When the room door was opened, it reeked of a heavy smell of bleach. Upon further inspection, we observed what appeared to be black mold in the bathroom area amongst other issues. As for the room itself, though spacious, it was quite dated. To the credit of the front desk manager, she took our concerns seriously. There was no dismissive tone on her part whatsoever. She remained pleasant and professional. And offered any assistance to us that she could. In our opinion, this hotel does not live up to the standards of the Marriott brand. It needs to be immediately closed for renovation.

Helpful?
L
LucasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Accommodations

Cosmetic appearance of facility's interior

Helpful?
P
PatriciausUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Although an older property, the staff made you overlook the imperfections."

9.0

The staff was exceptional.

N/A

Helpful?
S
StanusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"OK Breakfast, dangerous mold in room, needs updating overall."

5.0

Breakfast

Mold in room 218, smell in hallway. Toilet seat loose. Sink is slow to drain.

Helpful?