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7.7 / 10 Guest Rating

Residence Inn by Marriott Memphis Germantown

9314 Poplar Pike, Memphis, us

Residence Inn by Marriott Memphis Germantown - main view

About the Property

Spacious Suites with Fully Equipped Kitchen - Experience comfort and convenience in our suites featuring a dining area, seating area, microwave, and dishwasher.

Relaxation and Recreation - Unwind in front of the flat-screen TV, stay connected with free Wi-Fi, work out in the gym, take a dip in the outdoor pool, or soothe your muscles in the hot tub.

Complimentary Amenities and Nearby Attractions - Enjoy a delicious breakfast buffet, attend our weeknight reception, and explore nearby attractions like Graceland and the Memphis Zoo.

Book your stay at Residence Inn Memphis Germantown for a perfect blend of relaxation and entertainment!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
1/4

King Studio with Sofa Bed

This room provides access to guests with different mobility.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

King Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$216.15

$172.92

Includes taxes & fees
One-Bedroom Queen Suite - Photo 1
One-Bedroom Queen Suite - Photo 2
One-Bedroom Queen Suite - Photo 3
One-Bedroom Queen Suite - Photo 4
1/4

One-Bedroom Queen Suite

This room provides a spacious, separate living area.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

One-Bedroom Queen Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$228.58

$182.86

Includes taxes & fees
Two-Bedroom Suite with Fireplace - Photo 1
Two-Bedroom Suite with Fireplace - Photo 2
Two-Bedroom Suite with Fireplace - Photo 3
Two-Bedroom Suite with Fireplace - Photo 4
1/4

Two-Bedroom Suite with Fireplace

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. The suite provides soundproof walls, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit offers 3 beds.

46 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Two-Bedroom Suite with Fireplace

Non-refundable
Breakfast Included
20% OFF$509.69

$407.75

Includes taxes & fees
King Studio with Sofa bed and Oven - Photo 1
King Studio with Sofa bed and Oven - Photo 2
King Studio with Sofa bed and Oven - Photo 3
King Studio with Sofa bed and Oven - Photo 4
1/4

King Studio with Sofa bed and Oven

Providing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, a dishwasher, kitchenware and a microwave. The spacious air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 2 beds.

49 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Studio, 1 King Bed with Sofa bed (1 King Bed and 1 Double Sofa Bed)

Non-refundable
Breakfast Included
20% OFF$223.6

$178.88

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
1/5

Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa BedSoundproofed roomLayout - Dining area and sitting areaInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Flat-screen TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Energy-saving switches and recycling binNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
1 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneHair dryerDeskMicrowave

SUITE TWO DOUBLE BEDS

Non-refundable
Breakfast Included
20% OFF$531.1

$424.88

Includes taxes & fees

Guest Reviews

7.7
Very Good187 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the exceptional staff.

Categories

Cleanliness5.5
Service9.5
Location9.0
Room Quality6.0
Amenities7.5
Value for Money7.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

R
Russell
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Good"

4.0

Disappointing to find a Marriott this run down.

Helpful?
K
KhawjehcaCA
Verified booking
young couple
Standard Room
Stayed in May 25, 2025

"Very good"

8.0
Helpful?
P
P4208EFkathryna
Verified booking
Family
Standard Room
Stayed in May 17, 2025

"Don’t stay here! Not up to Marriott standards."

2.0

Don’t stay here! Very rundown. I can’t believe Marriott allows their name on this. Bathroom door frame patched. Looks like a 5 year old did it. Mold in the bathtub. Blackout curtains ripped. Stains in the ceiling. Hallways need serious maintenance. Front desk is great. Hotel needs to be renovated. Definitely not up to Marriott standards.

Helpful?
C
Chiquita
Verified booking
Standard Room
Stayed in May 12, 2025

"Exceptional"

10.0

The staff was extremely exceptional

Helpful?
L
Linda
Verified booking
family
Standard Room
Stayed in May 10, 2025

"Good"

6.0

The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.

Helpful?
E
Ervin
Verified booking
Standard Room
Stayed in May 3, 2025

"Good"

6.0

The staff was outstanding

Helpful?
H
HalliburtonusUS
Verified booking
young couple
Standard Room
Stayed in Apr 17, 2025

"Superb"

9.0
Helpful?
J
Jet601640
Verified booking
Business
Standard Room
Stayed in Apr 10, 2025

"Stay far, far away"

2.0

I've waited several months to write this review as the General Manager assured me that my experience would be "made right". It is now six months later and nothing has been done. I was faced with rude front desk staff from the moment I checked in and throughout my stay. My room was extremely dirty: carpet was left unvacuumed and dishes unclean. I had general safety concerns: broken and chipped glasses and a broken nob on cooktop which made it unable to be used. The light was burned out in the refrigerator which was never changed. All of these concerns were addressed to the front desk staff, housekeeping, and management during my VERY short stay at this property, all of which were ignored. Thankfully, I was able to get another hotel in the area the next day.

Helpful?
S
Sherry
Verified booking
partner
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

llcation

Helpful?
D
Dakota
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Good"

2.0

Could not get a refund

Helpful?
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