The Ritz-Carlton, Philadelphia

No doormen to help with luggage on stairs to hotel entry, only after I drug my 40 pound bag up and into hotel Obvious Holes in my bedspread Definitely not worth the high price tag!

A localização é maravilhosa. Em frente ao City Hall, inclusive a vista do nosso quarto era para o city hall. O saguão principal é muito bonito, inteiro de mármore. O quarto é satisfatório mas em breve precisará de uma modernização. O banheiro tem um bom tamanho e é bom.

O café da manhã incluido na verdade é um credito de 40 dolares (que nao é suficiente para tomar café). A diária do estacionamento é de 70 dólares.

1* experience. Asked for housekeeping multiple times throughout day by phone, stopping by front desk, etc. Took my 80 year old mother out of room 3x so housekeeping could clean room. They never came. Called down and was hung up on. Went down to front desk and got complete attitude and back talked by Trevar. Michael the manager was lovely and did what he could. Stay at Rittenhouse or Four Seasons when in Philly. This is not what you expect from a Ritz.

Stayed on a Sunday as our last stop in Philly before leaving on an early flight the next day. Chose it for its proximity to attractions and subway/rail stations and wasn’t disappointed. Wish I’d caught the gentleman’s name who checked us in. He was lovely and assigned us an absolutely gorgeous room facing City Hall on the 25th floor! The view alone was worth the splurge! The room was clean, spacious and just a wonderful, relaxing space to decompress after walking the city. We would definitely return. We had a great night’s sleep and were well rested for our next day travels.

Comfortable with service that goes above and beyond, as is par for the course with the Ritz. That said, the hotel is starting to show its age (and I don’t mean the beautiful historic architecture). Décor is dated, finishes are showing wear, and it generally feels a bit tired. Great for a quick business stay, but I wouldn’t go out of your way to experience it. Hopefully, the owners reinvest in the property with a meaningful refresh in the near future.

The location is nice.

There is not a parking lot onsite where I can park myself and easily able to take the car when I want. I had plan to go in and out to different places. The website says parking available but the fee of $70 needs to be shown and mention valet parking only.

La struttura architettonicamente è pazzesca

Struttura a metà tra old city e la zona dei negozi di lusso, posizione centrale ma leggermente "decadente", servizi buoni ma non a livello di un Ritz Carlton (nessun aiuto con i bagagli all'arrivo, lenzuola con dei buchi), prezzo caro per essere Philadelphia.