The Ritz-Carlton, Philadelphia

L’emplacement et les valets de parking

La chambre qui était sale, la salle de bains sans tablettes, le cordon de douche beaucoup trop court. La tentative de facturer des prestations déjà payées

The location. The architecture. The view.

They tend to nickel and dime you for every little expense. The room could’ve used a little extra cleaning. The lobby area was mostly used as a restaurant.

Great location. Wonderful building and bar. A real old fashion super USA city centre hotel.

After being in the south service not the same. WiFi was annoying as they made you go through the Marriott Bonvoy login.

This is a very loud inner city hotel. We are New Yorkers and accustomed to sirens, honking, and car alarms, but this was beyond! They really need to invest in city windows. Even after we moved to a higher floor, we were kept awake by street noise. The rooms were small to average size and the decor could use a refresh. Just not worthy of the Ritz, I’m sorry to say.

Very good, hotel. Staff is very friendly building and reception a restaurant and bar are absolutely breathtakingly beautiful. This was apparently an old bank and so it’s truly an awe insuring space and the staff is friendly and very accommodating! The rooms are clean and the bedding is fabulous. I’ve been 3x in 2 yrs and each time it’s only gotten better as they continue to update.