SOL by Meliá Pelícanos Ocas

Room basic but clean .Only one plug in the whole of our room to charge 2 phones 2 i pads and use a hairdryer. .Balcony over looking a brick wall ask to be moved but still waiting. Food was dreadful Luke warm, alway waiting for food to be topped up . Staff not helpful and always miserable.

This hotel was everything my Husband & I thought it would be & more! My Husband & I recently stayed here to celebrate his recent 60th Birthday. I was a bit nervous about staying as I am both gluten & lactose intolerant, I was also worried about staying on a floor too high up… all I can say is wow! Firstly when I emailed with my concerns regarding which floor we would be staying on Fernando replied & was very courteous. Upon arrival we were advised we were on the 2nd floor( one floor above reception.) I was so thankful for this.. the room was clean, bright & airy with a lovely balcony over-looking the neighbouring hotel pools & had everything we needed except a kettle (but you can hire one for 5 euros & 20 euro deposit- (or do as we did & buy a cheap one from the market which we kept.) My concerns regarding my dietary restrictions were removed when Katie treated me with respect & kindness & offered me the choice of choosing my meals ahead ahead each time, always gluten & lactose free… (she even gave me an idea of an alternative dessert on one day, which was lovely- although I like Jelly, or fruit, it was refreshing to know I was able to have the mousse if I wished.) I would say Katie went above & beyond… Maria also helped regarding providing blankets- (our first night was a cold one for me personally & I barely slept, once I had a blanket, sleep was so much better: The food is so delicious, the evening entertainment was good & the staff are very helpful & welcoming ! My Husband & I will return one day & will definitely recommend a stay here to our friends & family.

Nothing

Charged me 50euros for pool towels I didn't want or didn't get

It is With Deep regret I have to Write this comment. First of all.? I have met the Manager at the Beautiful Hotel sol Pelicanos. And I can Promise you the SR Gonzalo is a perfect gentleman. As for the Staff.? I can honestly say that thaye have always gone Above and beyond to make my Holiday very very special I've always been treated like royalty Bye the Best G.E.X Department in the world. The Bar Staff are so Friendly and Helpful. The Animation team are so professional and invite everyone to join in the Fun. OKAY.? I know things don't suit everyone.? But sometimes you have to make your own fun. So please give them a chance I've visited this wonderful hotel many many times and I hope to go back very soon. So please please please ? Give them a Chance. Tell them that I.? ( MATEO ) Sent you. I do hope I haven't offended anyone. My kindest regards to everyone. ( MATEO.)

Writing this on our last day here. The room we are staying in is clean but very basic. Walls paper thin ,could hear everything from adjoining rooms. Very noisy corridors throughout the night. Breakfast was ok but toasters are a nightmare. Be prepared to wait forever to get brown toast. Because of its location it attracts groups of younger clientele appealing to stag and hen nights. We have noticed that as the English half term is nearly here the amount of your children has risen. In my opinion the hotel is not suitable for children unless you are happy to let your youngsters hear obscene language and observe men wearing suck my.... shirts. We will not be back again