TownePlace Suites by Marriott Detroit Livonia

There was no hot water in my room. I had to change rooms at 11 pm. When I checked out I was told they’ve been having problems and they’re trying to figure out the cause. Which sounded to me like they knew there was an issue and they’re trying rented the room anyway. They surprised be with an additional parking free what wasn’t included in the “all taxes and fees” price. The clerk how checked me in claimed this was a Marriott policy, which seems to be a plain outright lie. This is a suburban property with plenty of open parking spaces. There is no reason to “nickel and dime” customers except to be greedy. I have other choices. Stay away from Namou Hotel Group properties

The room was very nice and well equipped. The beds were comfortable. We didn’t take advantage, but the grills outside were a very nice touch!

The water pressure from the shower was low and made rinsing shampoo out of my hair challenging. There were also very large potholes that could really damage a vehicle. The countertop felt like it hadn’t been cleaned, but everything else did.

The staff was fairly good. The complimentary breakfast was good; better than I expected. The atmosphere and condition of the suites was not that appealing and in need of improvement/updating. It met my needs since I was in town for a family funeral for 2 days.

Great stay felt like home

My room #126 had a broken refrigerator, one of the reasons for booking here, and my son's suite was mold filled.. We had to change rooms ,it was making my grandchildren sick.. The staff are incredible! The facility not so much ..The mold is the property owners issue not the staff!!

Furniture is old

The area felt safe... The room was nice, BUT it could use a refresher... The employee's were so darn nice...Let me repeat, they were genuinely nice and it was so refreshing as I travel a lot... Price point was good as well... Just touch up some of the rooms and they'd be good to go ...

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