MainStay Suites

The room wasn’t very clean from the start. There’s a considerable amount of odor, previous damage that had not been repaired like coat hooks, hanging off the wall, toilet seat broken, shower stall door not staying put. Upon check in, you’re told that the room will be serviced every other day. I was there for a week and it was never serviced. Trash was never dumped towels were never changed out and the room doesn’t come with wash rags either. I feel as though if you’re told the room is gonna be serviced every other day, you shouldn’t have to ask.

The room set was spacious and comfortable. The staff in the morning was very friendly and pleasant.

Our door was very hard to open because it did not fit well in the door frame. There were no sheets on the sofa bed.

Stopped for a quick overnight while driving through. We needed a full fridge and bed. If we hadn't have already carried our sleeping children in bed we would have left. The place was not clean! The floors were so gross I wouldn't let my children on then. There were crumbs left on the counter. The toilet paper fell off the wall as soon as I touched it. There was no soap (thankfully I always bring my own) and hair on the back of the counter. There was an apple slice just sitting in the fridge. The place was in very bad disrepair. I could go on but please don't stay there. The beds seemed clean and we were exhausted but this place was just gross.

Absolutely great employees!!

This was the only thing that wasn’t wonderful

The food

I'd like to give Nicky, the evening front desk clerk kudos from the time i walked in the door, she was all smiles and very helpful on making my check-in easy and friendly. Nicky was very kind and helpful with a not so big issue in Suite 302. Thanks Nicky! Our 2bdrm suite was cozy and comfortable for our Mobile weekend trip with 2 of our kids. Thanks from the Wolford family.