Colony Club, a Luxury Collection Resort, Barbados

There is no desk in the room which makes the Colony Club not a great place to stay for work trips which I make to Barbados several times a year. But the front desk staff and housekeeping staff are so lovely, I would still come back if we could get some sort of solution for the desk problem.

see above.

Clean and mostly friendly

Massive Sun bed issues and scamming taxi drivers linked to hotel. Spoiled what would of been a great stay

Great location

paid a serious amount of money to stay at the colony club, the hotel its self is what you would expect and alot of the staff are really nice and helpful,Especially the breakfast chef, is always makes sure everything is perfect. however this place has a serious sun bed issue (unless your a returning customer!!!) its impossible to get a front line chair on the beach without getting up between 6-7am and even then you could come back from breakfast and someone would of taken your belongings off. Thomas the beach attendant is so rude and clearly trying to keep returning customers happy with getting them beds whenever they want. The main issue and best advice i can give is do not under any circumstances use the taxis from the hotel. Totally over priced anyway but actually tried to double the price while on route!!!! we originally were charged $174 bds for a trip which usually costs $120bds but agreed to pay it with hotel. only to then be told on route that the $174 was now in US!!!! $348 bds on a taxi that cost $120bds getting to the hotel (in a range rover) tried contacting the hotel about all points and no reply at all, Wanted to deal with this direct with hotel but due to no reply have given me no option.

The hotel is beautiful and it's right in front of one of the best beaches to snorkel in Barbados. The room was big, with a very comfortable bed, a massive shower and a safe in the room. The swimming pool is really pretty and we could access a small part of it directly from our room. Very nice cocktails served with sunset view. The room service had a reasonable price compared to other things, and both the hamburgers and the sandwitches were very tasty. We also tried the all day menu on our last day, and we enjoyed the tacos.

Low value for money was the main thing we observed, especially when it came to breakfast and dinner at the restaurant of the hotel. Breakfast offered many choices, but the quality of the food was subpar - some of the pastries were sugary but not tasty, and we found that the muffins were at times undercooked. We had dinner at the hotel on our first night, and the quality of the food did not justify the bill being so high, so we ended up having dinner elsewhere. We also didn't appreciate the incredibly high price of drinks and snacks in the mini bar, and ended up going to the supermarket. The service is slow and sometimes they forget about you - at breakfast we used to bet on which one of us would get their coffe/beverage after having finished the food (it was always at least one of us). However, we found this in most of the restaurants we've been in Barbados, so we actually got used to it after a couple of days and just chilled. We spent a lot of time snorkeling, and we knew we could borrow fins from the hotel - however, it was inconvenient that we had to bring them back after every swim, especially considering that the place where we borrowed them from closed at 4pm every day. I must say though that the guys were very nice, and when we came back from our swim later than the time of closure and brought back the fins the day after, they didn't make any fuss at all.

Large and recently renovated, it’s situated on a beach with amazing views and sunsets. The rooms are modern and decently priced for what you get.

The parking situation could be improved, as the only way to explore is by car (not very walkable to stores or restaurants nearby, aside from another hotel) and I had a hard time finding a place to park in the evening once or twice.

Beautiful resort on a stunning beach. However there are issues. Food is good but Ordered my meal at 6:30 and waited more than an hour despite being only 1 of 2 tables occupied at time of order. Getting your food cooked to order probably not going to happen even if you send it back. Limited options for meals as only one restaurant. Do not expect to get your room category as reserved. Reserved a 2 bed ocean view room. Got a one bed ocean view which was not suitable. After 4-5 hours moved to a 2 bed garden view room at the back of the resort. Room is lovely but not what I reserved. There is no enforcement of no chair reservations. By 7:30 am all chairs on the beach have towels on them but no people. Many do not get people until 12 and some people reserve oceanfront chairs and shade chairs so they have both options. No one does anything about this. Lots of pool towels. Majority of staff are lovely. No one explains inclusions or exclusions and there is no consistency. So a very mixed experience not sure if I would come back.

Our visit was to say the least awful. The location is fantastic but the service and the quality of our drinks was appalling. I’m not even sure my rum sour had any rum in it. The staff were uninterested and the venue lacked any atmosphere whatsoever. I will never return to this establishment. Avoid visiting there are far better hotels nearby.

Hotel recently reopened after renovations. Although the rooms look refreshed and comfortable, the common areas don't seem to have been renovated at all, and if they were, the result is very unfortunate. The old infrastructure remains in the corridors and stairwells, which are narrow and poorly maintained. The restaurant service is terrible, starting with the menu which is a dirty photocopied sheet, ridiculously slow and the food quite bad, a staff that hates their job and can't wait to retire. Lack of training according to Bonvoy standards; after almost 2 months and two requests via email,I'm still waiting for my bill to be sent to me via email and my Bonvoy points to be credited in to my account.