Delta Hotels by Marriott Toronto East

Nothing! Used to love this hotel. Was one if the 1st I stayed in.Now Im just so sick of it and the owners/staff etc. They are keeping a ton of bums there, drunks, drug addicts, you name it. They let them destroy it. Yet loyal paying customers arent welcome for the longest time. Time to grow a pair and take your hotel back! These people wouldnt be homeless if theyd get off their arse and get a job and actually look for an apartment. Why Should Paying Customers Who Respected The Hotel Have To Suffer?? CLOSE THE SHELTER AND GO BACK TO BEING THE HOTEL. Ffs Its Already Been Long Enough.

I stayed here many times prior to Covid and at the time I was quite satisfied. The location was very convenient for me and I "thought" the staff was nice. Id go there and spend christmas. Since Covid, Not allowed to book any rooms until JUNE 2021 (til they change it again) all because theyd rather "street people" to stay there over paying guests. So much damage was done to the hotel I once loved. street people bring bed bugs etc but delta prefers them. Sadly I lost all respect for Delta. I am happy however I found somewhere although its further, it is better, cleaner, quieter and alot cheaper than Delta.

Careful about staying at this hotel. They are currently housing the homeless and majority of their space is used for the shelter. Since the Delta has been turned into a shelter there's been increased garbage to the area, loitering, and safety issues.

Learned at check-in that they were housing the homeless. While I admire the initiative, I strongly believe that they should make this clear to guests *before* they arrive, so they can assess the risk and make other arrangements. Many people around the lobby, common areas and elevators - no masks, no social distancing and no evidence of sanitizing. The homeless people staying here and the paying guests deserve better.

Everything alright with the customer service. When we want something we got it right away.

I have been coming to this hotel for the past 8 years and it’s starting to show it’s age. The walkway from the parkade to the lobby has a funky Miley odour. The same odour was in the closet in my room when I opened the closet door. I found a lot of hair in the carpets and bathroom floor of my room. Overall the room was not clean. Due to covid, I did not get any house cleaning services.

Worse hotel ever . No air condition work . Come to room 1005 no air condition work . No remote control for the Tv ,!i called front desk then I have to wait for 28 minutes. Then I called again , front desk forgot . Then I have to wait for 29 minutes to fix the air condition .then we have to change to room 1002 . No sorry no apologize

construction is going on next to the main building.

Very nice hotel located very close to the highway, stayed in this hotel part of our Canada tour for 2 nights except that it is slightly located outside the city. Hotel was very good and comfortable. Very nice breakfast and very comfortable rooms.

There was no one at the front desk during my check out. Had to wait for more than 15 minutes. The clerk went upstairs somewhere. Didn’t even apologize when he came back.