Norwood Inn and Suites - Minneapolis-St Paul Roseville

Tv didnt work, dirty, nasty.

Check in, went to the room and saw a lots of ant 🐜 crawling all over the washroom and on towels. A towel was already on the floor. So, the gave us another room. A smaller room of what i didn't pay for. Didn't give me the different of what i paid for.

Disinfection zero - it's absolutely filthy and run down. Cigarette burns on everything. I didn't see anyone cleaning anything, ever. My bathroom sink leaked out onto the floor. Pool is green and gross. For thrills and adventure, ride the elevator: you'll wonder if you're going to survive.

Pros: Clean, friendly, reasonable price, Roseville location offers easy access to St. Paul and Minneapolis venues Cons: TV dated (grainy resolution)

Had an ant problem in the room. Hotel had no insecticide available. Security chain on door was broken. Baseboards in bathroom were falling off. Heater never turned off, thermostat didn’t work. It was either too cold or too hot. It was hard to sleep due to the room being too hot. Continental breakfast was a joke. Cereal and toast only. We do not recommend this hotel.

Room hasn't been cleaned completely in awhile there was cobwebs in the bathroom and bed area. Trim was peeling in the bathroom.

The staff was friendly, but the condition of the hotel was not good. The common area floors and furniture were outdated and dirty looking. The elevator was scary to use, it made lots of noise and shook and made a loud clunking noise when stopping. The breakfast was bare bones with all cold options and was not refreshed throughout the morning, once something ran out, it was out.

Absolutely a fine stay. The room was clean and spacious. The staffs are kindly and attentive.

never again

There were some things that could have been improved and it would end up with a 4 to 5 star rating.