Norwood Inn and Suites - Minneapolis-St Paul Roseville

The jacuzzi sweet lacked an exhaust fan to keep humidity down. There was a painting randomly leaning against the wall instead of hanging over the bed. No accessible bottled water. Front desk had secured bottles but charged cash yet nowhere to get cash to buy it.

The stay itself was good. Interactions were pleasant and checking in/out was smooth. Breakfast was limited, cleanliness of the breakfast area was a concern. Only one plate was there for the continental breakfast. I looked in drawers for extra supply and seen dead bugs and debris in drawers. The juice machine was completely water, at least two mouse traps were visible on the breakfast counter, the air unit was uncovered next to the breakfast counter and the trash was overflowing. The hotel itself was decent, the breakfast area isn't recommended.

Economical hotel, nothing fancy, but very functional.

It is an old building but the rooms were clean. Area is quiet. I felt safe in it. Breakfast needs improvement.

Had my wife and 2 daughters there for a total of an hour but the non smoking room smelled of cigarette smoke and there was water pooled on the bathroom floor. Staff was very appologetic when I decided to check out, offered to switch me rooms but I had already booked a different hotel last minute in the room when I decided we weren’t going to be staying there. This hotel is cheap but that’s the only plus side, spend the extra $30 for the night and KNOW your family is staying somewhere clean and safe.

No hot breakfast. Our room smelt so bad musty, and asked to change rooms and that room smelt like smoke, got moved again smelt musty. I would nof sleep there again.

This was by far one of the worst experiences ive ever had. The front desk woman blatantly ignored us to text while we were attempting to check in. We were immediately informed that the hot tub, elevators, and towels would all be an issue at this location. When I asked if there was a discount available for the many amenities being either broken or imcompleted I was given blatant attitude. While walking us to our room we encountered industial fans and without inquiring at all, were told a toilet had backed up into the hall. Why would you offer this information? The facility was chosen solely for the hot tub and pool on our end, and they certainly charge for it. This place charges nice hotel rates and provides a rundown motel experience. Save your money

Other than the fact that I got to breakfast at 7:15 and there was 2 packets of cream cheese and 7 or so packets of butter in the counter top cooler, and a dribble of milk in the dispenser. I asked front desk what’s up with the breakfast? He said previous guests came through and took everything, (I wanted to ask why don’t you monitor these filthy animals) He informed me he can’t replenish it because he won’t have anything for the next two days…he was clearly f.o.s bc when I checked out guests were sitting eating…I certainly didn’t miss much…otherwise very quiet all night, no foul smells

Check in took forever, limited breakfast options

Considering its age and cost, it’s a good one